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Starbucks is taking several actions to protect the health and well-being of our partners (employees) and customers and to control the spread of COVID-19. Here’s what you need to know.

At a Glance: What Customers Need to Know about Starbucks Response to COVID-19

https://stories.starbucks.ca/en-ca/stories/press-center/

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At a Glance: Our Response to COVID-19

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From the original third place to the latest kinds of Starbucks stores and ways to get your order to your favorite merchandise and more, we’re all about connecting and meeting you where you are.

Customer Experience

Coffee is at our heart, inspiring our craft and driving innovation—in our drinks, our food, our stores and new ways we bring the Starbucks experience to you wherever you are.

Coffee and Craft

Customer Experience - Starbucks Canada

https://stories.starbucks.ca/en-ca/stories/customer-experience/

Drinks and Eats

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As customers finalize their holiday shopping, Starbucks anticipates the busiest day for purchases of Starbucks Cards on December 23, citing the perennial popularity of gift cards as one of the most popular gifts during the holiday season.

Starbucks Anticipates Busiest Day for Starbucks Card Purchases on December 23 - Starbucks Canada

Starbucks Anticipates Busiest Day for Starbucks Card Purchases on December 23

https://stories.starbucks.ca/en-ca/stories/2021/starbucks-anticipates-busiest-day-for-starbucks-card-purchases-on-december-23/

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Our aspiration is to be people positive—investing in humanity and the well-being of everyone we connect with, from our partners to coffee farmers to the customers in our stores and beyond.



People

Our aspiration is to be people positive—investing in humanity and the well-being of everyone we connect with, from our partners to coffee farmers to the customers in our stores and beyond.

People - Starbucks Canada

https://stories.starbucks.ca/en-ca/stories/people/

Community

Inclusion and Diversity

Opportunity

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Starbucks Canada Makes Historic Investments in its Partners, Building on Long-Time Belief that Success is Best When Shared - Starbucks Canada

Starbucks Canada Makes Historic Investments in its Partners, Building on Long-Time Belief that Success is Best When Shared

emphasized the company’s ongoing commitment to prioritize partner care and well-being and its plan of continued investment in its people. The investments the company will be making will enhance wage, training and in-store experiences nationwide.

https://stories.starbucks.ca/en-ca/stories/2021/starbucks-canada-makes-historic-investments-in-its-partners-building-on-long-time-belief-that-success-is-best-when-shared/

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Starbucks and Netflix team up on new social content series - Starbucks Canada

Starbucks and Netflix team up on new social content series

Today, Starbucks and Netflix announced a new social content series as part of an exclusive relationship associated with the Netflix Book Club, a one-of-a-kind club for literary and entertainment lovers to hear about their new favourite books, films, and series adaptations first.

https://stories.starbucks.ca/en-ca/stories/2021/starbucks-and-netflix-team-up-on-new-social-content-series/

Statement: Starbucks Canada reaches a collective bargaining agreement with United Steelworkers union for Douglas Street drive-thru location - Starbucks Canada

Statement: Starbucks Canada reaches a collective bargaining agreement with United Steelworkers union for Douglas Street drive-thru location

Starbucks has always believed in being a different kind of company – guided by Our Mission to inspire and nurture the human spirit. &nbsp;For nearly 50 years, Starbucks has been putting partner (employee) care at the centre of everything it does and has continued to invest in and share its success with partners.&nbsp;&nbsp; In June […]

https://stories.starbucks.ca/en-ca/stories/2021/statement-starbucks-canada-reaches-a-collective-bargaining-agreement-with-united-steelworkers-union-for-douglas-street-drive-thru-location/

Starbucks barista - Starbucks Canada

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In continuing the company’s commitment to prioritizing partner (employee) care and safety throughout COVID-19, Starbucks Canada announced an update on vaccine pay and expanded COVID-19 benefits for Canadian partners.

Starbucks Canada offers Vaccine Pay and Expanded COVID-19 Benefits for Partners - Starbucks Canada

Starbucks Canada offers Vaccine Pay and Expanded COVID-19 Benefits for Partners

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https://stories.starbucks.ca/en-ca/stories/2021/starbucks-offers-covid-19-vaccine-pay/

Starbucks Drive Thru - Facial Covering - Starbucks Canada

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In its continued commitment to prioritize the health and well-being of partners (employees) and customers and to control the spread of COVID-19, Starbucks today announced that beginning on September 14, it will require customers to wear facial coverings while visiting all company-owned café locations in Canada.

Protecting Partners and Customers – An Update on Facial Coverings

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https://stories.starbucks.ca/en-ca/stories/2020/update-on-facial-coverings/

Starbucks drive-thru - Starbucks Canada

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Starbucks has moved quickly to modify and adapt its operations to help mitigate the spread of COVID-19. Since the onset of the pandemic, Starbucks guiding principle has been to prioritize partner (employee) and customer safety.

Starbucks Canada’s Safety Precautions in Light of COVID-19

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https://stories.starbucks.ca/en-ca/stories/2020/starbucks-canada-safety-precautions-in-light-of-covid-19/

As we continue to navigate through the uncertainty of COVID-19, Starbucks is increasing its already expanded support for its partners (employees), customers, and communities.

Starbucks Extends Its Already Expanded COVID-19 Support for Partners

https://stories.starbucks.ca/en-ca/stories/2020/starbucks-extends-covid-19-support-for-partners/

The company’s catastrophe pay now includes those who feel unsafe coming to work and those who need to stay home to care for children.

Starbucks Canada Extends Partner (Employee) Care Resources and Support amid COVID-19

https://stories.starbucks.ca/en-ca/stories/2020/further-extension-of-partner-care-during-covid-19/

In a letter to our Canadian partners (employees), Lori Digulla, president of Starbucks Canada, outlines how we will temporarily move all stores to a “to go” model.

Caring for Our Partners and Customers during COVID-19

https://stories.starbucks.ca/en-ca/stories/2020/caring-for-our-partners-and-customers-during-covid-19/

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Read about the latest decisions being made by Starbucks and the actions being taken in preparation for COVID-19.

Announcements