<em>The company’s catastrophe pay now includes those who feel unsafe coming to work and those who need to stay home to care for children. </em>

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As Canada mobilizes to limit the spread of COVID-19 and things continue to change daily, Starbucks remains committed to prioritizing partner (employee) and customer care.

Today, in a letter to all partners from Starbucks Canada president, Lori Digulla, announced two measures to expand on the partner care resources and support that were <a href="https://stories.starbucks.ca/en/stories/2020/comprehensive-partner-care-during-covid-19/" target="_blank" rel="noreferrer noopener" aria-label=" (opens in a new tab)">introduced last week</a>. 

The first is to extend the 14-day catastrophe pay for scheduled shifts, to now include partners who are worried about or are feeling unsafe coming to work, as well as partners who need to stay home to care for children.

“I want to reinforce that none of us should have to choose between taking care of ourselves and coming to work,” Digulla wrote. “We will continue to keep your safety and care at the heart of every single decision we make – and we’re making them daily in these unprecedented times.”&nbsp;

In addition to expanded catastrophe pay, Starbucks also announced that it will temporarily waive eligibility requirements and documentation for the company’s emergency financial aid CUP Fund. Partners who have been impacted by COVID-19 can request a one-time grant to support a personal financial hardship. The payment will then be expedited within three days. 

“Our teams continue to push for additional ways to support you and our customers,” Digulla wrote today. “We’re doing the very best we can to honour our mission and values while keeping you safe and secure.” 

<strong>Safety Measures Implemented in Stores</strong>

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Based on public health official guidance, the company has implemented social distancing operating models and expanded sanitizing and cleaning processes to ensure stores remain safe spaces for partners who want to come to work, and they continue to make daily decisions.

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The company’s catastrophe pay now includes those who feel unsafe coming to work and those who need to stay home to care for children.

Starbucks Canada Extends Partner (Employee) Care Resources and Support amid COVID-19

Starbucks Canada

https://stories.starbucks.ca/en-ca/stories/2020/further-extension-of-partner-care-during-covid-19/