A letter to our Starbucks partners, customers and all stakeholders:

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At Starbucks, we live our mission of inspiring and nurturing the human spirit every day through the convening power of coffee.&nbsp;As ceo, I am joined by a leadership team privileged to steward&nbsp;our company into the future, staying true to this enduring&nbsp;mission, sharing success with our partners and leading with environmental consciousness.&nbsp;As we approach the 50th anniversary of&nbsp;Starbucks in 2021, we&nbsp;look ahead with a heightened sense of urgency and&nbsp;conviction&nbsp;that we must challenge ourselves, think bigger and do much more in partnership with others to take care of the planet we share.&nbsp;Today,&nbsp;I’m excited to be able to share with you&nbsp;our commitment&nbsp;to pursue&nbsp;a bold, multi-decade aspiration to become resource positive and give more than we take from the planet. This is an aspiration that we take on recognizing it will come with challenges and will require transformational change. Like most things that are worthwhile, this will not be easy. It will require all of us to play a role, and so we invite you to join us.

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As many of you know, sustainability has been at&nbsp;Starbucks&nbsp;core since the beginning&nbsp;and consistent with our belief that we can build a great business that scales for good.&nbsp; And for many of us, its personal. Every day,&nbsp;our partners bring a sense of community and connection to our customers around the world.&nbsp;And every day, partners and customers take pride in our ethical and sustainable sourcing standards for coffee and our longtime support for coffee communities. 

We know that leadership in sustainability takes&nbsp;commitment, investment, innovation, partnership and, yes, time.&nbsp; It took nearly two decades of dedicated effort in partnership with Conservation International to achieve the milestone of sourcing 99 percent of our coffee ethically through&nbsp;<a rel="noreferrer noopener" aria-label=" (opens in a new tab)" href="https://www.starbucks.com/responsibility/community/farmer-support/farmer-loan-programs" target="_blank">C.A.F.E. (Coffee and Farmer Equity)&nbsp;practices</a>. Our environmental footprint research shows that by implementing these standards,&nbsp;we have more than halved what our coffee’s carbon footprint would have been otherwise.

Becoming a leader in <a href="https://www.starbucks.com/responsibility/environment/leed-certified-stores" target="_blank" rel="noreferrer noopener" aria-label=" (opens in a new tab)">L.E.E.D.&nbsp;(Leadership in Energy and Environmental Design)</a> stores took partnering with experts at the U.S.&nbsp;Green Building&nbsp;Council&nbsp;and a commitment&nbsp;to bring sustainable practices to scale.&nbsp;

Along the way, we have shared&nbsp;with&nbsp;the world&nbsp;what we&nbsp;have&nbsp;learned&nbsp;through open-source agronomy,&nbsp;farmer support centers&nbsp;and&nbsp;industry consortiums.&nbsp;Since 2001,&nbsp;we’ve published an annual&nbsp;<a href="https://stories.starbucks.com/stories/2019/2018-starbucks-global-social-impact-report/" target="_blank" rel="noreferrer noopener" aria-label=" (opens in a new tab)">Global Social Impact Report</a>&nbsp;– one of the longest-running and most transparent reporting commitments of any public company. These annual reports not only highlight our progress but also reinforce our accountability for goals and aspirations which evolve with new information, innovation, and&nbsp;important lessons&nbsp;when we fall short. For example, we established reusability and recycling goals in 2008 that&nbsp;were&nbsp;unprecedented for our industry&nbsp;but also largely dependent on radical changes in customer behavior. What we learned was that, absent the same rigorous analysis, partnerships and investments that made us leaders in sustainable coffee and green building, our results underperformed our high expectations and underscored the need for a different approach.

Today,&nbsp;more than ever, the world needs leadership in environmental sustainability.&nbsp;We agree with the consensus of scientific experts who note that without drastic action from everyone – governments, companies and all of us as individuals – adapting to the impact of climate change in the future will be far more difficult and costly, taking a toll on our supply chains, our business, and more importantly, the lives of everyone involved, including coffee farmers, our suppliers, Starbucks partners, customers and every community we serve.&nbsp;

Now, it’s time to create a new, bold, broad aspiration –&nbsp;and it’s work that will require visionary thinking, new ways of working, investment of&nbsp;resource&nbsp;and urgent action. In that sense, I see today as a milestone for our business as we declare our concern about our planet’s future and commit to do more. 

Our&nbsp;aspiration&nbsp;is to become resource positive – storing more carbon than we emit, eliminating waste, and providing&nbsp;more clean freshwater than we use.&nbsp;This aspiration is grounded in Starbucks mission. By embracing&nbsp;a longer-term economic, equitable and&nbsp;planetary&nbsp;value proposition for&nbsp;our company,&nbsp;we&nbsp;will create greater value&nbsp;for all stakeholders.&nbsp;&nbsp;

Recently,&nbsp;we worked&nbsp;with World Wildlife Fund (WWF) and Quantis to quantify the carbon, waste and water footprint of our operations and supply chain across the globe. This was the first time we had conducted that footprint assessment&nbsp;for all three of those areas,&nbsp;globally.

These benchmarks&nbsp;provided&nbsp;a&nbsp;clear&nbsp;starting point, which&nbsp;led us to define&nbsp;five&nbsp;environmental strategies that will begin to move us&nbsp;toward a resource-positive future:

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While&nbsp;we’re&nbsp;confident these strategies&nbsp;are&nbsp;directionally&nbsp;right, our&nbsp;eyes&nbsp;are&nbsp;wide open&nbsp;knowing that&nbsp;we do not have all the answers or&nbsp;fully understand&nbsp;all&nbsp;the complexities and potential consequences.&nbsp;We&nbsp;do&nbsp;know&nbsp;that this journey will require&nbsp;new innovations and&nbsp;creative&nbsp;ideas from entrepreneurs, non-profits, our suppliers, our licensees, our partners and our customers.&nbsp;We will&nbsp;also&nbsp;be working in concert with&nbsp;widely&nbsp;accepted Science-Based Target initiative to help track our progress in conjunction with other companies.

As we&nbsp;move forward,&nbsp;we will be transparent in&nbsp;reporting&nbsp;short- and long-term&nbsp;progress against our&nbsp;goals.&nbsp;We’re starting by&nbsp;setting&nbsp;three&nbsp;preliminary targets&nbsp;for 2030 that will be the focus of our research and operational plans over this next year:

On Starbucks 50th&nbsp;anniversary in 2021, we will formalize our 2030 environmental goals based on what we have learned&nbsp;between now and then. Specifically, this year we will conduct comprehensive market research and trials to better understand consumer behavior and incentives to encourage consumer use of reusable containers. Working in collaboration with experts and advocates, this research will help inform aspirational and attainable reusability goals in various markets and globally by next year.&nbsp;&nbsp;

For all of us as stakeholders, I want to reemphasize that the journey we undertake is not only the right one for Starbucks&nbsp;responsibility as a corporate citizen of the world&nbsp;but&nbsp;is&nbsp;also&nbsp;fundamental to our brand relevance and, therefore, our overall business results.&nbsp;As such,&nbsp;we&nbsp;remain committed to our long-term, double-digit EPS growth model and&nbsp;will continue to&nbsp;deliver targeted financial results by&nbsp;prioritizing the right investments across our partners, customers and planet in support of our “Growth at Scale” agenda.

Today is a milestone&nbsp;for our business as we declare our concern for our planet’s future and commit to do more.&nbsp;I invite you to join us.

Kevin Johnson ceo,&nbsp;Starbucks&nbsp;Coffee Company

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Learn more about our sustainability initiatives:

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Starbucks ceo Kevin Johnson announced Tuesday a renewed focus on sustainability, all with an eye toward someday “giving more than we take from the planet.”

Starbucks Commits to a Resource-Positive Future, Giving More Than It Takes from the Planet

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Starbucks Canada

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