Seamlessly integrated into Starbucks world-class mobile app and Starbucks Rewards® loyalty program, Mobile Order &amp; Pay is the fastest and easiest way for Starbucks customers to order ahead, pay and pick up their purchases at their local Starbucks. Mobile Order &amp; Pay is available at Starbucks participating stores in Canada, and provides the same exceptional Starbucks Experience customers have in-stores, including the ability to customize orders in-app, earning Stars that can be redeemed for free food or beverage items, as well as picking up their handcrafted beverages made by a Starbucks barista, all with the added convenience and speed of placing and paying for an order in advance. &nbsp;&nbsp;

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The <a href="https://www.starbucks.ca/rewards/mobile-apps" target="_blank" rel="noreferrer noopener">Starbucks app</a> is the easiest place to find a store, check hours, order ahead and pay, enjoy Starbucks Rewards and have contactless service. Customers must be Starbucks Rewards members to use the Mobile Order &amp; Pay feature in the Starbucks app and becoming a member takes less than a few minutes. For more information, please visit <a href="http://www.starbucks.ca/rewards" target="_blank" rel="noreferrer noopener">www.starbucks.ca/rewards</a>.

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Here’s your guide to getting your favourite Starbucks beverages and food when you’re on the go with Mobile Order &amp; Pay.&nbsp;

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It’s easy to customize your favourite Starbucks order from your phone using the&nbsp;<a href="https://www.starbucks.ca/rewards/mobile-apps" data-type="URL" data-id="https://www.starbucks.ca/rewards/mobile-apps" target="_blank" rel="noreferrer noopener">Starbucks app</a>, and then pick it up from a barista at your store’s designated area. Here’s how to do it:

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Seamlessly integrated into Starbucks world-class mobile app and Starbucks Rewards® loyalty program, Mobile Order & Pay is the fastest and easiest way for Starbucks customers to order ahead, pay and pick up their purchases at their local Starbucks.

A How-To Guide for Digital Ordering at Starbucks

Starbucks Canada

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The holidays have come and gone, but Starbucks is warming up what remains of winter with a familiar favourite.&nbsp; Starbucks is kicking off the new year with the return of its winter menu on Tuesday, January 4, featuring the Pistachio Latte, back by popular demand for its second year. Plus, to help customers easily find what they’re looking for to meet their lifestyle and taste preferences this new year, Starbucks offers a variety of choices – from protein-packed breakfast options to the occasional indulgence and thousands of ways to customize beverages at Starbucks.

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Pistachio Latte &nbsp;&nbsp; Back for its second year, the Pistachio Latte features cozy flavours of sweet pistachio and rich brown butter paired with espresso and steamed milk, specially crafted to keep coffee lovers comforted in the new year.&nbsp;The Pistachio Latte can be ordered hot or iced at stores in Canada for a limited time while supplies last. Learn&nbsp; more about the&nbsp;<a rel="noreferrer noopener" href="https://stories.starbucks.com/stories/2021/get-a-taste-of-the-starbucks-reserve-roastery-with-new-pistachio-latte/" target="_blank">inspiration</a>&nbsp;behind this&nbsp;returning fan-favourite&nbsp;beverage.&nbsp;&nbsp;

Whether&nbsp;customers are trying plant-based&nbsp; for&nbsp;the first time or going&nbsp;flexitarian&nbsp;in&nbsp;2022 ,&nbsp;Starbucks provides many meatless food options that are both tasty and packed with&nbsp;flavour.&nbsp;&nbsp;

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<a href="https://stories.starbucks.com/stories/2020/plant-based-menu-innovation-at-starbucks/" target="_blank" rel="noreferrer noopener">Learn more</a> about how Starbucks is expanding plant-based menu choices around the world as part of the company's goal to reduce carbon by 50 percent by 2030. &nbsp;

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NEW&nbsp;Well&nbsp;Cold Pressed&nbsp;Juices&nbsp;&nbsp; As Starbucks continues to be focused on providing a diverse menu to provide customers an array of beverages and foods that meets their own personal taste and preferences, Starbucks welcomes Well’s cold pressed juices to its line-up of ready to drink bottled juices for customers when they’re on the go. Proudly made in Canada, Well’s&nbsp;cold pressed juices are available to purchase at participating Starbucks stores in Canada in three&nbsp;flavours.&nbsp;&nbsp;

Starbucks Tribute Blend®&nbsp; This winter,&nbsp;Starbucks is re-introducing&nbsp;Starbucks Tribute Blend® in cafes across&nbsp;Canada. First debuted in 2011, this blend is back from the Starbucks coffee vault with a new recipe.&nbsp;This whole bean 100% arabica coffee blend features&nbsp;notes&nbsp;of black cherry, cinnamon, nutmeg, and cloves spices with&nbsp;coffee&nbsp;beans from Latin America (Colombia), Africa (Ethiopia) and Asia Pacific (Sumatra &amp; Papua New Guinea).&nbsp;

Make Any Drink Perfectly Yours

Customization at Starbucks means finding the right drink for you –&nbsp; the one that brings a moment of joy to your day. With more than 170,000 ways to customize beverages at Starbucks stores, Starbucks wants to make it easier for our customers to discover and order their perfect drink that fits their taste and preferences.

To replicate the simplicity of ordering and customizing any beverage through the Starbucks mobile app, all cafes will now have revamped menu boards to show available customizations to make a drink perfectly yours. From espresso and coffee (available hot or iced), Frappuccino®&nbsp; blended beverages (made with coffee or crème base), and Starbucks Refreshers® beverages to a variety of dairy (whole, 2%, nonfat) and non-dairy options (soy beverage, coconut beverage, almond beverage, and oat beverage), syrups and toppings, customers can now order with more ease the next time they visit their local Starbucks.

Need inspiration? More tips for customizing beverages at Starbucks stores can be&nbsp;found&nbsp;<a href="https://stories.starbucks.ca/en/stories/2019/top-six-ways-to-customize-your-favourite-starbucks-drink/">here</a>.&nbsp;

Customers can use the Starbucks app&nbsp;to locate a store, view store hours, order ahead at participating stores and use contactless payment, as well as determine the most convenient available pick-up option, including in-store and drive-thru. Those looking for Starbucks®&nbsp;coffee without leaving home can place an order for delivery through Starbucks®&nbsp;Delivers via Uber Eats (check the Uber Eats app for availability and restrictions).

Starbucks is kicking off the new year with the return of its winter menu on Tuesday, January 4, featuring the Pistachio Latte, back by popular demand.

Warm Up This Winter with the Return of Starbucks Fan-Favourite Pistachio Latte - Starbucks Canada

Warm Up This Winter with the Return of Starbucks Fan-Favourite Pistachio Latte

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Customers can enjoy the new Strawberry Funnel Cake Frappuccino, refreshing beverages,&nbsp;and tasty new food options at stores in Canada starting today, May 11.&nbsp;

Summer can’t come soon enough. Period. 

The countdown to summer can end because it’s finally HERE at Starbucks. Canadians can officially experience all the summer feels with Starbucks new lineup&nbsp;of colourful, refreshing beverages, tasty food and must-have drinkware to&nbsp;help make this&nbsp;season the best it can be - As Summer As Possible (A.S.A.P.). However, and wherever YOU summer, Starbucks is here to take it up a notch and deliver a season that is sure to be A.S.A.P.

Summer nostalgia in a sip

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NEW&nbsp;Strawberry Funnel Cake Frappuccino®&nbsp;blended&nbsp;beverage&nbsp; Starbucks&nbsp;NEW Strawberry Funnel Cake Frappuccino&nbsp;blended beverage&nbsp;is inspired by a nostalgic flavour reminiscent of carefree, fun-filled summer days, and features layers of strawberry puree, whipped cream&nbsp;and a blend of funnel cake flavoured syrup, topped with crunchy&nbsp;powdered sugar funnel cake pieces. &nbsp;

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Customers can also enjoy&nbsp;delicious year-round favourites such as&nbsp;the&nbsp;Vanilla Sweet Cream Cold Brew and Caramel Ribbon Crunch Frappuccino blended beverage. All the summer staples, like Starbucks Frappuccino blended beverages and cold coffees, can be customized for customers&nbsp;to create a drink that fits their lifestyle&nbsp;and taste preferences with dairy alternatives such as oat, soy, almond and coconut beverages.

Tasty summer snacks to satisfy every craving

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NEW Apples, PB and Trail Mix Snack Box A plant-based portable snack box including apples, Justin’s Peanut Butter and premium fruit &amp; nut mix that makes for a satisfying snack or small meal.

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NEW Cookie Dough Cake Pop&nbsp; Everybody loves chocolate chip cookie dough, right? For a limited time, this great-tasting cake pop treat has a cookie dough centre, sprinkled with mini chocolate chips.

Get your summer favourites more conveniently than ever

In addition to offering some new and delicious beverages this summer, Starbucks is <a rel="noreferrer noopener" href="https://stories.starbucks.ca/en/stories/2021/starbucks-double-downs-on-convenience-with-more-locations-offering-curbside-and-delivery-across-canada" target="_blank">expanding Mobile Order Curbside Pickup and Starbucks® Delivers</a><a> </a>services to even more stores across Canada. This is the latest enhancement in the company’s commitment to create new opportunities for customers, while providing greater convenience and an unmatched digital customer experience through its world-renowned Starbucks app and partnership with Uber Eats.

The Starbucks summer menu and merchandise are officially available today, May 11, 2021. To learn more about the new Starbucks food and beverage menu items available in Canadian stores, visit&nbsp;<a href="https://www.starbucks.ca/menu/featured">https://www.starbucks.ca/menu/featured</a>.&nbsp;&nbsp;

The countdown to summer can end because it’s finally HERE at Starbucks. Canadians can officially experience all the summer feels with Starbucks new lineup of colourful, refreshing beverages, tasty food and must-have drinkware

Starbucks New Menu is Making this Season As Summer As Possible - Starbucks Canada

Starbucks New Menu is Making this Season As Summer As Possible

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Starbucks Canada is continuing to meet the needs of its customers with added convenience, connection and personalization by expanding Mobile Order Curbside Pickup and Starbucks® Delivers services to more store locations across Canada. This is the latest evolution in Starbucks plans to build a new level of resilience for the future, as part of its <a href="https://stories.starbucks.ca/en/stories/2021/starbucks-announces-next-phase-of-store-transformation-in-canada/">accelerated, 18-month transformation strategy</a> of its store portfolio

Following a <a href="https://stories.starbucks.ca/en/stories/2020/starbucks-canada-to-begin-testing-curbside-pickup/">successful pilot</a>, Starbucks is bringing Mobile Order Curbside Pickup to 77 additional stores in British Columbia, Alberta and Ontario, now making the service available in over 45 Canadian cities. Available using the&nbsp;<a href="https://www.starbucks.ca/rewards/mobile-apps">Starbucks App</a>, order Starbucks food and drinks via curbside offers customers with the unmatched convenience they are looking for, while maintaining the welcoming&nbsp;feeling of personal, human connection Starbucks provides.

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Starbucks® Delivers, powered by Uber Eats, has also expanded operations, adding 52 new store locations. This expansion includes bringing Starbucks delivery to customers on the Uber Eats platform for the first time in over 20 new cities including Kelowna and Abbotsford in British Columbia, Fort McMurray and Spruce Grove in Alberta, Collingwood and Welland in Ontario, Moncton, New Brunswick and St. John’s, Newfoundland.

Getting Starbucks food and drinks delivered for the first time? Courtesy of Starbucks Canada, enjoy $0 Delivery Fee* on your first Starbucks order of $20 more (before taxes and fees) on Uber Eats. Customers can order Starbucks beverage or food items right to their door using the Uber Eats mobile app, available on iOS and Android devices. To check if Starbucks Delivers is available where you live, visit <a href="https://www.starbucks.ca/delivery/">Starbucks.ca/delivery</a>.

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With safety continuing to be top of mind for Canadians, use of Starbucks digital offerings have seen significant growth as customers seek familiar and convenient experiences that allow them to enjoy Starbucks how they want to. Since March 2020, demand for Starbucks Delivers has tripled, while the use of <a href="https://stories.starbucks.ca/en/stories/2020/how-to-guide-for-digital-ordering-at-starbucks/" target="_blank" rel="noreferrer noopener">mobile ordering</a>, has grown by over 60 per cent.

Starbucks remains committed to increasing convenience-led formats in its store locations, as well continuing to innovate rapidly to help fuel the company’s recovery out of the COVID-19 pandemic. The expansion of Curbside Pickup and Starbucks Delivers joins a number of other convenience formats such as&nbsp;drive-thru and grab-and-go.

*Offer valid May 1-31, 2021. Valid only on your first Starbucks order on Uber Eats with a minimum subtotal of $20 or more, before taxes, fees and gratuity. Users are only eligible for one redemption per UberEats account. Taxes and fees still apply. Offer valid at participating Canada stores, not valid &nbsp;in Quebec. Cannot be combined with other offers, promotions or discounts. Menu limited. Restricted delivery area. Fees subject to change. Prices for Starbucks items purchased on UberEats may be higher than posted in stores or as marked. Check the UberEats app for details, availability and restrictions.

Starbucks Canada is continuing to meet the needs of its customers with added convenience, connection and personalization by expanding Mobile Order Curbside Pickup and Starbucks® Delivers services to more store locations across Canada

Starbucks Double Downs on Convenience with More Locations Offering Curbside and Delivery Across Canada - Starbucks Canada

Starbucks Double Downs on Convenience with More Locations Offering Curbside and Delivery Across Canada

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The company is expanding more convenience-led store formats and delivering choice for customers

Starbucks Canada today shared plans for the next phase of its store transformation to serve rapidly evolving customer needs for convenience, connection and personalization.

Last summer, global CEO Kevin Johnson shared the <a rel="noreferrer noopener" href="https://stories.starbucks.com/press/2020/starbucks-to-transform-us-store-portfolio-by-building-on-the-strength-of-digital-customer-relationships/" target="_blank">company’s intention</a> to accelerate a five-year store transformation strategy into 18 months. In Canada that includes accelerating the number of Drive-Thru locations in 2021 – the first of which is a unique responsibly-constructed store, set to open this month in <a rel="noreferrer noopener" href="https://stories.starbucks.ca/en/stories/2020/first-of-its-kind-sustainably-constructed-starbucks-store-to-open-in-canada/" target="_blank">Abbotsford B.C</a> – expanding Mobile Order and Pay and <a rel="noreferrer noopener" href="https://stories.starbucks.ca/en/stories/2020/starbucks-delivers-powered-by-uber-eats-expands-to-quebec/" target="_blank">Starbucks® Delivers</a> services; a <a rel="noreferrer noopener" href="https://stories.starbucks.ca/en/stories/2020/starbucks-canada-to-begin-testing-curbside-pickup/" target="_blank">curbside pickup</a> pilot, and exploring other new convenience formats. This work also included a review of up to 300 stores most impacted by changing customer preferences, some of which the company permanently closed last fall, with the remaining planned for closure by the end of its second quarter in fiscal 2021. &nbsp;

The overwhelming majority of stores will remain open in Canada and in addition to repositioning its store portfolio, Starbucks continues to lean into its strong digital relationships with customers via the Starbucks app. With recent enhancements including a new <a href="https://stories.starbucks.ca/en/stories/2019/enhance-our-industry-leading-starbucks-rewards-loyalty-program/" target="_blank" rel="noreferrer noopener">pay-as-you-go option</a> and a new relationship with leading Canadian financial institution, <a href="https://stories.starbucks.ca/en/stories/2020/starbucks-and-td-bank-announce-partnership-to-bring-more-rewards-to-canadians/" target="_blank" rel="noreferrer noopener">TD Bank</a>, the Starbucks app aligns with customer preferences for convenience and on-the-go experiences, while still enabling Starbucks to connect with customers and serve communities safely.

Starbucks ability to innovate rapidly continues to fuel the company’s recovery as it navigates out of the COVID-19 pandemic. In addition to its digital platform, Starbucks continues to create exciting new beverage offerings to meet customer preferences and provide more options for customization and dairy alternatives. The <a rel="noreferrer noopener" href="https://stories.starbucks.ca/en/stories/2021/starbucks-canada-expands-menu-with-non-dairy-delights-this-winter/" data-type="URL" data-id="https://stories.starbucks.ca/en/stories/2021/starbucks-canada-expands-menu-with-non-dairy-delights-this-winter/" target="_blank">latest to be launched</a> in Canada include the Pistachio Latte, a seasonal pick-me-up, and the new Honey Oat Latte, a new non-dairy delight.

With these accelerated growth strategies and rapid innovation, Starbucks is building a new level of resilience for the future.

Starbucks Announces Next Phase of Store Transformation in Canada

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Starbucks is ready to turn up the <a href="https://stories.starbucks.ca/en/stories/2020/the-holiday-season-at-starbucks-starts-tomorrow/" target="_blank" rel="noreferrer noopener">seasonal giving spirit</a> with special deals and ways to give on the <a href="https://www.starbucks.ca/rewards/mobile-apps" target="_blank" rel="noreferrer noopener">Starbucks® app</a>, through <a href="https://www.ubereats.com/ca/brand/starbucks/?utm_source=starbucks_can&amp;utm_medium=brandpage&amp;utm_content=PAowned" target="_blank" rel="noreferrer noopener">Starbucks® Delivers</a>, and in stores. From affordable tumblers to special offers, customers can find the perfect gifts for those on their list this holiday season.

Special delivery with Uber Eats Nov. 16-Dec. 27

This holiday season, treat yourself or someone you love with <a rel="noreferrer noopener" href="https://www.ubereats.com/ca/brand/starbucks/?utm_source=starbucks_can&amp;utm_medium=brandpage&amp;utm_content=PAowned" target="_blank">Starbucks Delivers</a> powered by Uber Eats.* From Nov. 16 to Dec. 27, customers can enjoy $0 Delivery Fee on orders of $15 or more. Nearly all food and beverages from the Starbucks menu, as well as several <a rel="noreferrer noopener" href="https://stories.starbucks.ca/en/stories/2020/comfort-and-joy-starbucks-canada-brings-back-holiday-favourites/" target="_blank">seasonal items</a>, are available to order and can be customized. Use the<a rel="noreferrer noopener" href="https://www.starbucks.ca/delivery/" target="_blank"> delivery locator</a> to see where Starbucks Delivers is available.&nbsp;&nbsp;

Sparkling deals on festive tumblers Starting Tuesday, Nov. 24

Get ahead on <a rel="noreferrer noopener" href="https://stories.starbucks.ca/en/stories/2020/celebrate-the-holiday-season-with-new-cold-cups-colour-changing-cups-and-more-festive-gifts/" target="_blank">holiday shopping</a> with this deal on Starbucks Sparkling Hot Tumblers. The sale begins Nov. 24 for $14.95 each (originally $20.95). The tumblers will be available at participating Starbucks stores in Canada in an assortment of colours including pink, silver and gold, while supplies last.

Reward yourself with Bonus Stars Nov. 24-27&nbsp;

The <a rel="noreferrer noopener" href="https://www.starbucks.ca/rewards/mobile-apps" target="_blank">Starbucks® app</a> is the easiest place to find a store, order ahead and <a rel="noreferrer noopener" href="https://stories.starbucks.ca/en/stories/2020/how-to-guide-for-digital-ordering-at-starbucks/" target="_blank">use contactless payment</a>. Starting Nov. 24-27 customers who download the app, become a member of <a rel="noreferrer noopener" href="https://www.starbucks.ca/account/create" target="_blank">Starbucks Rewards</a> and spend $20 (pre-tax), will earn 50 Bonus Stars (enough for a free brewed hot coffee, bakery item or hot brewed &nbsp;tea at participating stores).** See <a rel="noreferrer noopener" href="https://www.starbucks.ca/rewards" target="_blank">Starbucks.ca/rewards</a>.

The tastiest Cyber Monday deal Monday, Nov. 30

On Cyber Monday, Nov. 30 only, Starbucks® Rewards members who use the app to order ahead a handcrafted beverage (grande or larger), will be sent a coupon to their account for a free bakery item that can be redeemed the following week (12/7–12/13).***

*Disclaimer for the Uber Eats offer: Terms, taxes and other fees may apply. Fees subject to change. Menu limited. Restricted delivery area. Available in participating locations only. Prices for Starbucks® items purchased through Uber Eats may be higher than posted in stores or as marked.

**At participating stores in Canada, excluding Quebec. Must pay using your Starbucks Card or linked payment or by scanning your Starbucks app prior to checkout. Star redemption not available at all locations. Select stores redeem 150 Stars for food or beverage item only. See Starbuck.ca/rewards for details.

***Valid for Starbucks Rewards members only. On 11/30/2020 only, at participating stores, Starbucks Rewards members who buy a grande or larger handcrafted drink via mobile order, get a bakery item for free the following week. Not valid on purchases of hot brewed coffee or tea, Starbucks Reserve® beverages, alcohol or ready-to-drink beverages. Free bakery item redeemed as a coupon automatically loaded to your Starbucks® Rewards account on 12/7/2020. Coupon valid from 12/7/2020 – 12/13/2020 at participating stores. Max coupon value $10. Cannot be combined with other offers or discounts. Offer valid for one-time use.

Starbucks is ready to turn up the seasonal giving spirit with special deals and ways to give on the Starbucks® app, through Starbucks® Delivers, and in stores. From affordable tumblers to special offers, customers can find the perfect gifts for those on their list this holiday season.

Starbucks Ushers in the Season of Giving

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Although the holiday season will look different this year, Starbucks has made it easy for customers to carry the merry and enjoy warm moments.

Celebrating the Holidays at Starbucks Canada

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Expansion includes additional locations across Canada to better serve customers’ growing demand for delivery

Starbucks Canada today announced it will be launching a pilot of Starbucks Delivers, powered by Uber Eats, in Quebec making the service available for the first time in French Canada as customer demand for delivery is on the rise.&nbsp;&nbsp;

Since March 2020, demand for Starbucks Delivers has tripled as Canadians look for convenient ways to enjoy Starbucks in their daily routines, while continuing to practice social distancing. The addition of delivery in Quebec is part of a national expansion of the service that will bring dozens more Starbucks stores onto the Uber Eats platform to better serve customers’ growing and evolving needs across the country.

Starbucks is accelerating the transformation of its store formats to best serve evolving customer needs of convenience, connection and personalization in the wake of the pandemic. The expansion of Starbucks Delivers powered by Uber Eats joins the company’s growing list of available convenience formats, including drive-thru, <a href="https://stories.starbucks.ca/en/stories/2020/starbucks-canada-welcomes-customers-back-grab-and-go-service/" target="_blank" rel="noreferrer noopener">grab-and-go</a> and <a href="https://stories.starbucks.ca/en/stories/2020/starbucks-canada-to-begin-testing-curbside-pickup/" target="_blank" rel="noreferrer noopener">Mobile Order Curbside Pickup</a>.

At launch, customers in Quebec will be able to order the majority of Starbucks core menu items through the Uber Eats mobile app and customize their orders with over 170,000 beverage customizations — all without leaving their home. The 10-store pilot will begin on August 25, and will include locations in Montreal, Laval, Dollard-des-Ormeaux, Mont-Royal, and Boucherville.&nbsp;

Starbucks Canada today announced it will be launching a pilot of Starbucks Delivers, powered by Uber Eats, in Quebec making the service available for the first time in French Canada as customer demand for delivery is on the rise.

Starbucks® Delivers, Powered by Uber Eats, Expands to Quebec

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Starbucks is making it easy to spread kindness. Beginning May 6, customers can send Starbucks beverages and treats to their loved ones by using the new “Share This Delivery” feature available on <a href="https://www.ubereats.com/ca/brand/starbucks/?utm_source=starbucks_can&amp;utm_medium=brandpage&amp;utm_content=PAowned" target="_blank" rel="noreferrer noopener">Starbucks Delivers</a> via the Uber Eats app.&nbsp;

After placing a Starbucks Delivers order on Uber Eats, customers will be prompted to share their delivery. Once selected, the customer will receive a tracking link as well as the option to include a message that they can share with the recipient through text or email.

This new feature on the Uber Eats app provides an enhanced and convenient way to send and track Starbucks Delivers orders to loved ones. Now, it’s easier than ever to #sendacup – whether it’s showing appreciation for members of the community such as first responders and health care workers, having mom’s favourite Starbucks treat delivered right to her door on Mother’s Day, or simply sharing joy for others.&nbsp;

Delivery is just one of the ways Starbucks continues to serve its communities amid COVID-19. And, in an effort to support its communities during this challenging time, Starbucks is also providing a $0 delivery fee for a limited time (taxes/fees apply) with Uber Eats. Use the <a href="https://www.starbucks.ca/delivery/" target="_blank" rel="noreferrer noopener">delivery locator</a> to see where Starbucks Delivers is available.

Customers can also order ahead and pay using the <a href="https://www.starbucks.ca/coffeehouse%2Fmobile-apps" target="_blank" rel="noreferrer noopener">Starbucks app</a> and pick up their order from a barista at the door or at the drive-thru.

To learn more about Starbucks safety measures and how the company is serving its communities, please visit our <a href="https://stories.starbucks.ca/en/stories/2020/what-customers-need-to-know-about-starbucks-response-to-covid-19/" target="_blank" rel="noreferrer noopener">at-a-glance overview</a>.

Starbucks is making it easy to spread kindness. Beginning May 6, customers can send Starbucks beverages and treats to their loved ones by using the new “Share This Delivery” feature available on Starbucks Delivers via the Uber Eats app.

#SendACup to Someone You Love with Starbucks Delivers: New ‘Share This Delivery’ Feature Launches on Uber Eats

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When the COVID-19 pandemic hit, Starbucks Canada made the decision to step back and rethink what partner (employee) and customer safety looked like. Starbucks <a href="https://stories.starbucks.ca/en/stories/2020/starbucks-canada-to-close-cafes-and-move-to-drive-thru-and-delivery-only/" target="_blank" rel="noreferrer noopener">closed most company-operated cafés</a> and reduced its service to Drive-Thru, delivery, and take-out only.&nbsp;

These open stores have helped Starbucks test and refine new ways of working, specifically in this social-distancing environment, and now, the company is ready to roll out its new model more broadly.

Over the following days and weeks, customers will have access to more stores, and the company expects to resume operations in as many stores as possible by the end of May. This will be determined on a community-by-community basis as Starbucks continues to prioritize the health and well-being of its customers and partners.

This announcement was made by Lori Digulla, president of Starbucks Canada, in an open letter to all partners today. “A lot has changed over the last six weeks,” she said. “As we enter this new phase, we know that we can evolve how we serve our customers as restrictions begin to lift and we are ready to continue to be fluid in how we serve our communities.”

Starbucks will monitor and adjust its operations, making decisions to open additional stores or expand services (like curbside pick-up or walk-in orders) on a community-by-community basis working closely with local leadership, health authorities and provincial governments as the environment and regulations change. 

To learn about what customers can expect, watch the video below.

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To learn more about the mandatory safety measures Starbucks has put in place, visit our <a href="https://stories.starbucks.ca/en/stories/2020/what-customers-need-to-know-about-starbucks-response-to-covid-19/" target="_blank" rel="noreferrer noopener">at-a-glance overview</a>. To learn more about this announcement, read Lori Digulla’s full letter below.

These last six weeks have been challenging in every sense. Everything about our lives at home, at work, and how we interact within our communities has changed and taken an emotional toll on each of us.&nbsp;The impact of COVID-19 has been unimaginable, and it requires us to re-imagine our future, our new normal, and then the next normal, as we navigate out of this crisis together.

Throughout this ever-changing situation, every decision we’ve made has been rooted in our Mission and values. They are, and always will be, our compass. We’ve prioritized the health and well-being of our customers and partners, made decisions grounded in facts and science and showed up in a positive and responsible way to serve our communities.&nbsp; Thank you for your commitment throughout these changes. Your care, participation and leadership has allowed us to accomplish so much in a short period of time.

Together, we have completely reimagined how to operate our stores safely, for partners and customers, often exceeding guidance from government and health authorities. We made the decision to continue to pay all our partners even if they weren’t working, and paid you even more if you were, while offering comprehensive mental health and EAP support. And we developed the biggest and most comprehensive community support program in our history, including food donations, financial grants, and prioritizing support for First Responders and Front-Line workers.

I am so very proud of you and your unwavering support for each other and the communities we serve.&nbsp; During this time of uncertainty, you have been there for each other and our customers in so many creative and deeply compassionate ways.&nbsp; I am humbled to stand beside you as a partner and am constantly inspired by each of you.&nbsp; Our customers have shared with us that we are playing an important role for them during this difficult time. We have received letters, and cards and posts, and heard stories that the sense of normalcy and respite we bring is important to them. Front Line workers have been deeply appreciative of our “surprise and delights” and free coffee. &nbsp;And I hear from many of you that you are eager to get back to your stores and reunite with your customers and your communities.

Our open stores have helped us learn so much about our new “take out” model and we have changing patterns and busy day parts we are adjusting to.&nbsp; These stores have helped us test and refine new ways of working and new operating models, designed specifically for this social-distancing environment, and we will now roll this out more broadly.&nbsp;

Starting this week, customers will have access to more stores, and we expect to resume operations in as many stores as possible by the end of May. &nbsp;To start, these stores will offer our current Drive Thru, delivery and pick-up only service.&nbsp; From there, we will monitor and adjust our operations, making decisions to open additional stores or expand services (like curbside pick-up or walk-in orders) on a community-by-community basis working closely with local leadership, health authorities and provincial governments as the environment and regulations change.

To facilitate the best decisions in each market across the country and support our field leaders in this work, we have developed a data-rich dashboard to provide comprehensive information, including store format details, government data on confirmed cases and trends about COVID-19 and how that may influence decisions at the individual store level. As the ability to test for COVID-19 increases, we’ll be able to continuously enhance our monitoring capabilities.

Of course, we have a number of previously announced mandatory measures that remain in place to run safe stores for partners and customers:

We will also continue to provide Catastrophe Pay through June 14th for any partner:

A lot has changed over the last 6 weeks. As we welcome back thousands of partners who have not been working since mid-March, understandably, you will experience a variety of emotions and have questions about our modified operations. All partners will attend two blocks of training over two days, to reconnect on supporting partner care, community building, and the safety and operational changes we’ve put in place in our stores. It will be important to come together as a team and familiarize everyone to the way we will work for the foreseeable future. We will continue to lean into the many safety measures we’ve already put in place, and as we monitor and adapt, we will invest in new solutions, if needed, to ensure you feel cared for and supported.

As we enter this new phase, we know that we can evolve how we serve our customers as restrictions begin to lift and we are ready to continue to be fluid in how we serve our communities. I also ask that we continue to care for each other. Throughout this, we’ve all tried to do what is right, follow guidelines and help those around us the best we can, but now more than ever, as we begin to come together again, we need to treat each other with compassion and empathy.

The impact that this pandemic has had on the world has been widespread, yet unique to each of us, and wholly unimaginable. Coming out of that, we must acknowledge and grieve what we have lost and then work together to collectively reimagine our future. I know that together, we will recover from the events of the COVID-19 pandemic and while we won’t be the same as before, we will be stronger. The resilience, commitment and care you have demonstrated at every step is proof of that!

It is with optimism and gratitude that I welcome you back to do what we love to do, serve our communities and be with our Starbucks family.&nbsp; I look forward to welcoming you back home. &nbsp;

Starting this week, customers will have access to more stores, and the company expects to resume operations in as many stores as possible by the end of May. This will be determined on a community-by-community basis as Starbucks continues to prioritize the health and well-being of its customers and partners.

Starbucks Canada Expects to Resume Operations in as Many Stores as Possible by the End of May

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https://stories.starbucks.ca/en-ca/stories/2020/starbucks-canada-expects-to-resume-operations-in-as-many-stores-as-possible-by-the-end-of-may/

Starting today, Canadian residents can order their Starbucks® bevvies and bites right to their doorstep with the launch of Starbucks® Delivers Powered by Uber Eats!

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*For terms and conditions see Uber Eats mobile app.

To read the original announcement, <a href="https://stories.starbucks.ca/en/stories/2019/announcing-the-launch-of-starbucks-delivers-powered-by-uber-eats/">click here</a>.

Today Canadian residents can order their Starbucks® bevvies and bites right to their doorstep with the launch of Starbucks® Delivers Powered by Uber Eats!

Starbucks Delivers available to Canadian residents - Starbucks Canada

Starbucks Delivers powered by Uber Eats, now available to customers in Canada!

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https://stories.starbucks.ca/en-ca/stories/2019/starbucks-delivers-powered-by-uber-eats-now-available-to-customers-in-canada/

This summer, select cities across Canada will enjoy door-to-door delivery service with the launch of Starbucks Delivers. In teaming up with Uber Eats, the new service will give customers in Toronto, Vancouver, and Calgary more ways than ever to order and enjoy their favourite Starbucks® food and beverages. Most of the menu will be available for delivery from hundreds of stores nationwide. The Canadian launch of Starbucks Delivers is the next chapter in an initiative that began in the US in 2018 and expanded globally earlier this year.

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The collaboration with Uber Eats connects the fastest-growing meal delivery service in Canada with one of the country’s largest food and beverage retailers. 

Starbucks will leverage Uber’s expertise as a well-established, quick and reliable delivery provider to offer customers a premier experience within the growing mobile and on-demand economy. The service will help Starbucks reach new customers using the Uber Eats platform, as well as offer existing customers a convenient new way to include Starbucks in their daily routines.

“Our success is rooted in our ongoing commitment to bringing exceptional customer experiences through significant investments in technology and product innovation. Uber Eats is the ideal partner to help share the Starbucks Experience wherever our customers are,” shared Michael Conway, President of Starbucks Canada. “Learning from our global Starbucks Delivers rollout, we’ve incorporated unique company packaging and standards to deliver Starbucks products to Canadians without compromising the high-quality of handcrafted beverages, food and service they expect from us.”

Customers will be able to access Starbucks Delivers through the Uber Eats mobile app, available on iOS and Android devices. Key features include:

•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Starbucks Experience: Starbucks has developed unique packaging and beverage solutions to ensure the quality of both hot and cold menu items.

•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Customization: With the majority of Starbucks’ core menu items and over 170,000 beverage customizations available, customers will be able to tailor their orders to their unique tastes. 

•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Quick, Reliable Delivery: Powered by the Uber Eats platform, customers can follow their orders within the mobile app, tracking the progress and location of their Uber partner to help ensure delivery within 30 minutes.

“We know that Starbucks fans are passionate about the brand and they’ll be delighted that they can now enjoy most of their favourite products whenever and wherever they are at the tap of a button,” says Dan Park, General Manager, Uber Eats Canada. “Order your team their favourite lattes for the Monday morning meeting or have lunch delivered to the park. Uber Eats is very excited about working with Starbucks to unlock the power of on-demand delivery.”

Starbucks has long been committed to enhancing the customer experience through relevant, industry-leading innovation. Personalized, digital relationships with customers are critical to the holistic Starbucks Experience both in-store and out. Starbucks Canada was the first national retailer to offer its own mobile payment technology combined with a deep loyalty program, which has generated a tremendous response from customers and continued the company’s legacy of leadership in the mobile order space. Starbucks Delivers with Uber Eats provides an opportunity to satisfy an ongoing customer demand for Canadian delivery.

*Source: Statista (2009), eServices Report 2019 - Online Food Delivery

This summer, select cities across Canada will enjoy door-to-door delivery service with the launch of Starbucks Delivers, powered by Uber Eats.

Announcing the Launch of Starbucks Delivers - Starbucks Canada

Your Order is Arriving Soon: Announcing the Launch of Starbucks Delivers, Powered by Uber Eats

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https://stories.starbucks.ca/en-ca/stories/2019/announcing-the-launch-of-starbucks-delivers-powered-by-uber-eats/