Skip to main content
Go to Starbucks Canada homepage
    • Coffee
    • Drinks & Food
    • Customer Experience
    • Sustainability
    • Inclusion & Diversity
    • Communities
    • Announcements & Views
    • About Starbucks Canada
    • Starbucks For The Record
    • Multimedia
    • Contact Us

Statement: Starbucks Canada reaches a collective bargaining agreement with United Steelworkers union for Douglas Street drive-thru location

July 31, 2021
  • Share this post on Facebook
  • Share this post on Threads
  • Share this post on LinkedIn
  • 2 min read
  • July 31, 2021

Starbucks has always believed in being a different kind of company – guided by Our Mission to inspire and nurture the human spirit.  For nearly 50 years, Starbucks has been putting partner (employee) care at the centre of everything it does and has continued to invest in and share its success with partners.  

In June 2021, we reached a collective agreement with the United Steelworker’s Union (USW) representing employees at our Douglas Street location in Victoria, B.C., which includes some very small amendments to our Total Partner Care offerings.   Importantly, the union distorts the facts by taking credit for the wage increases implemented unilaterally by Starbucks Canada. Earlier this year, Starbucks Canada raised wages for all hourly partners by at least 5% as part of a planned nationwide wage increase – the most significant investment in retail hourly pay in Starbucks Canada’s history – and made a commitment to paying a premium above minimum wage across the country.   

More accurately, after union dues and donations, some hourly employees in this store will earn only a few cents ($0.04 to $0.07) more per hour than other Starbucks partners in the province.  For other partners, their take-home pay will actually be the same as what partners in other stores receive. 

We want all partners to love working at Starbucks and believe that our work environment, coupled with our outstanding compensation and benefits , make unions unnecessary at Starbucks, and that the best way to create an exceptional experience for partners is through an open and direct working relationship.

More like this

Press Center

Leadership Experience 2025

5 min read

Message from Brian: Global Support Partner Announcement

4 min read

Message from Brian – Evolving Our Mission

4 min read
  • Canada
    • English
    • Français
  • USA
    • English
  • EMEA
    • English
  • Latin America
    • English
    • Español
    • Português
  • Asia
    • English
  • Japan
    • 日本語

© 2025 Starbucks Coffee Company

Opens in a new window