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Inclusion & Diversity

From our early decision to offer healthcare to part-time workers to our commitment to support diverse hiring, we’ve been dedicated to creating equal opportunity. We are committed to creating environments where everyone is welcome and belongs.

Our Inclusion & Diversity Progress

In 2022, we partnered with Ted Rogers School of Management's Diversity Institute to conduct our first-ever Diversity and Inclusion Assessment to evaluate every aspect of our business. The assessment, together with Qualtric’s census-based survey for all Canada partners (employees) conducted in 2023, enabled us to build the next evolution of our Canada Diversity and Inclusion Strategy, helping to anchor the commitments we will make as part of a multi-year roadmap in 2024 and beyond.

Celebrating Black History Month by supporting the future of Black Youth in Canada

In their own words: Starbucks partners on what owning and celebrating everyday Black excellence means to them

OUR partners

Our partners are at the center of the Starbucks Experience and our culture has been built with a long line of partners who dared to make Starbucks a different kind of company.

Throughout our history, we’ve been dedicated to our mission: To be the premier purveyor of the finest coffee in the world, inspiring and nurturing the human spirit – one person, one cup and one neighborhood at a time.

Led by partners, for partners, Starbucks Partner Networks  create moments of connection that promote diversity, foster inclusion and contribute to the success of our partners and our company. As we create the future of Starbucks, we are continuing to improve the partner experience so our partners can thrive — at work, individually and together. Core to this is ensuring that Starbucks is an inclusive, diverse, equitable and accessible company — a place where all are welcome, and a place where our partners know they belong.

Developing and maintaining an inclusive workforce

Increasing Access to Mentorship

Co-created in 2020, MentorME provides mentorship opportunities for all including Black Canadians in various professional sectors and Indigenous youth in partnership with the business sector.

Anti-bias curriculum

Developed with Arizona State University, we designed 15 courses available to the public at no cost.

100% Pay equity

We’ve consistently achieved gender and race pay equity in Canada since 2018.

Transparent Workforce

We pride ourselves in living our mission and values with a clear approach: real inclusion and belonging requires intent and is not defined only by metrics.

We are at the beginning of our journey to better understand the makeup of our workforce through the self-identification (Self-ID) of our partners. Our goal is to enhance our inclusion and diversity efforts through transparently sharing the makeup of our workforce publicly to reach a broader pool of candidates and talent that brings new perspectives and experiences to improve our business and workplace. To do this, we are prioritizing inclusivity in our recruitment practices, partner engagement, and continuing to provide opportunities for inclusive leadership training.

Community

We believe we have a responsibility to help create opportunity, advance equity and encourage economic growth in every community we serve. Advancing equity in our communities:

  • 7,000+

    youth impacted since 2020 through grants from The Starbucks Foundation across North America.

  • 10%

    of our store hires since 2015 come through Opportunity Youth and hiring young people ages 18-29 who are not working or in school.

  • 2,000+

    refugees hired since 2017 in partnership with social agencies, government bodies, and other top employers in Canada.

  • Community

    The Starbucks Foundation Deepens Commitment to Indigenous Youth Programs with $50,000 Grant at Cando National Conference

    4 min read
  • Inclusion and Diversity

    Starbucks Coffee Canada’s Commitment to Positive and Progressive Indigenous Relations

    3 min read
  • Inclusion and Diversity

    Starbucks Partner Networks help create a culture of belonging

    1 min read
  • Inclusion and Diversity

    How Starbucks Benefits Helped Annastasia Realize Their Dream of Becoming a Mom 

    3 min read
  • Inclusion and Diversity

    Artist Damon Brown celebrates Black culture and community in Starbucks latest drinkware collection

    3 min read
  • Coffee and Craft

    Starbucks Canada and We Wai Kai Nation celebrate new licensed store opening

    4 min read
  • Community

    Starbucks Canada and We Wai Kai Nation break ground on new Starbucks store

    3 min read
  • Community

    On International Women’s Day, Starbucks celebrates the women leading the way in the coffee business

    12 min read
  • Community

    In their own words: Starbucks partners on what owning and celebrating everyday Black excellence means to them

    4 min read
  • Community

    How Starbucks is Investing in its Communities by Building Future Leaders

    6 min read
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