Our partners are the core of our business, and we are committed to providing every person who wears the green apron a bridge to a better future. Starbucks provides a best-in-class wage and benefits package in retail to all eligible employees. That includes an average pay of $18.50 an hour, comprehensive medical, dental, and vision coverage, access to shares of stock and savings benefits, and matched retirement contributions.&nbsp;&nbsp;

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Starbucks and Workers United announced on Feb. 27, 2024, a commitment to a constructive and mutually respectful path forward in the interests of Starbucks partners. The agreement to begin discussions on a foundational framework is designed to achieve ratified collective bargaining agreements for represented partners, the resolution of litigation and a fair process for organizing. In the last year, the company reached a third collective bargaining agreement in Canada with the United Steelworkers, and negotiations are progressing for other represented stores in Canada.

Related links:&nbsp;&nbsp;&nbsp;

For the US:&nbsp;<a rel="noreferrer noopener" target="_blank" href="https://one.starbucks.com/">one.starbucks.com</a>&nbsp;&nbsp;

For Canada:&nbsp;<a rel="noreferrer noopener" target="_blank" href="https://one.starbuckscanada.ca/">one.starbuckscanada.ca</a>&nbsp;&nbsp;&nbsp;&nbsp;

Read the full legal filing here (<a rel="noreferrer noopener" target="_blank" href="https://stories.starbucks.com/uploads/2023/12/Starbucks-v.-Workers-United-First-Amended-Complaint.pdf">Starbucks Corporation v. Workers United</a>)&nbsp;&nbsp;

<a href="https://stories.starbucks.com/press/2023/starbucks-reaffirms-its-commitment-to-the-principles-of-freedom-of-association-and-right-to-collective-bargaining/">Starbucks Reaffirms Its Commitment to the Principles of Freedom of Association and the Right to Collective Bargaining</a>&nbsp;

<a rel="noreferrer noopener" target="_blank" href="https://stories.starbucks.com/uploads/2023/12/FY24-Letter-to-Shareholders-Assessment.pdf">Letter from Starbucks Independent Board Chair: Freedom of Association Assessment</a>&nbsp;

What is happening with Starbucks and labor unions?  - Starbucks Canada

Starbucks Canada

What is happening with Starbucks and labor unions? 

Our partners are the core of our business, and we are committed to providing every person who wears the green apron a bridge to a better future. Starbucks provides a best-in-class wage and benefits package in retail to all eligible employees. That includes an average pay of $18.50 an hour, comprehensive medical, dental, and vision […]

https://stories.starbucks.ca/en-ca/press/2023/what-is-happening-with-starbucks-and-labor-unions/

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No one can solve the difficult problems the world is facing alone, but we can provide a place for people to come together, connect, find common ground and feel like they belong — we call it the third place.&nbsp;

I am very grateful for all that you accomplished this past year, my first full year at Starbucks. I thank you for all you taught me when I worked in our stores, farms, support centers and supply chain. I&nbsp;am thrilled that the executive leadership team&nbsp;and I&nbsp;ended the year by earning our black aprons and deepening our coffee knowledge. It was a proud moment for us all.

While I am grateful for so much, I am concerned about the state of the world we live in. There are conflicts in many parts. It has unleashed violence against the innocent, hate and weaponized speech, and lies — all of&nbsp;which we condemn. Cities around the world – including here in North America - have seen escalating protests. Many of our stores have experienced incidents of vandalism. We see protestors influenced by misrepresentation on social media of what we stand for. We have worked with local authorities to ensure our partners and customers are safe. Nothing is more important. Our stance is clear. We stand for humanity.

In these times and always, I am inspired by you.&nbsp;You are special. You care. You give. You give as partners to other partners. You give to customers. You give to farmers. You care about the environment. You give to the communities you serve.&nbsp;And because you are givers, you create a community of givers — a community that contributes positively around the world. A community we call Starbucks.&nbsp;

Our goal next year is to further reinvigorate our partner culture. We do a lot, but we are not perfect. It is time to restitch the fabric of the green apron for all partners. It&nbsp;is during times of conflict and pain when it is most important to come together. I am realistic that it will take time. But I know it will happen.

No one can solve the many difficult problems in the world alone, but at Starbucks we can provide people with places to come together, to connect, to find common ground, to feel they belong and to bring a little joy. All around the world, we call it the third place.

In my daily meditation, I pray for peace — immediately. The executive team and I are privileged to serve you as leaders, and I wish you all peace and love in the New Year. Let us together build the bridge to a better future. 

No one can solve the difficult problems the world is facing alone, but we can provide a place for people to come together, connect, find common ground and feel like they belong — we call it the third place. 

A message from Laks: A community we call Starbucks

https://stories.starbucks.ca/en-ca/press/2023/a-message-from-laks-a-community-we-call-starbucks/

Toronto, ON – (November 6, 2023) – In line with Starbucks unwavering commitment to elevate the partner (employee) experience and offer partners a bridge to a better future, the company is proud to introduce the latest in partner investments. These developments include continued investments in partner pay and flexible benefits, partner-centric scheduling, and the introduction of the first-ever North America Barista Championship.&nbsp;

According to the results of a recent Benefit Index analysis conducted by Aon in Canada, Starbucks continues to deliver the best, industry-leading benefits for retail hourly partners. The company's dedication to actively listening to partner feedback and introducing significant investments in the partner experience has played a pivotal role in solidifying its status.&nbsp;

The <a href="https://www.starbucksbenefits.com/en/home-ca-en/" target="_blank" rel="noreferrer noopener">comprehensive benefits package</a> provided by Starbucks for hourly retail work goes well beyond the industry average. The company makes benefits and perks available to eligible partners - including anyone working an average of 20 or more hours a week – and continues to invest in a broad set of benefits that support its partners total wellbeing including Bean Stock, family expansion reimbursement, gender affirmation coverage, mental health supports, tuition reimbursement and the new Partner Choice Benefit. &nbsp;The independent study from Aon in Canada further substantiates the company’s commitment to being a leader in benefits for retail hourly work in the industry.&nbsp;

“Core to our partner promise is our belief that success is best when shared,” said Lori Digulla, senior vice president and general manager, Starbucks Canada. “It is why we prioritize actioning partner feedback and investing in their journey with competitive pay, innovative tools, and industry-leading benefits to enhance the partner experience that makes them proud to wear the green apron every day.”&nbsp;

Highlights of Starbucks most recent investments include: &nbsp;

Commitment to competitive pay and transparency: Since May 2021, investments in partner pay represent a 22% increase in incremental pay for retail hourly partners. Sustained investment in retail partner pay remains a priority as the company continues to provide competitive pay, with an average wage of nearly $18.96 per hour for retail hourly partners, and annual increases to eligible retail hourly partners. &nbsp;Additionally, as part of the company’s work to further support partners’ understanding of how experience, capabilities, and performance can shape their compensation, pay ranges will now be posted on all internal and external open roles in Canada.&nbsp;

New and Flexible Benefits: Starbucks is proud to offer meaningful benefits for retail hourly partners across the country, and the company is constantly expanding benefits and supports– directly inspired by collaboration with partners. The latest example of direct feedback in action is the launch of the <a href="https://stories.starbucks.ca/en-ca/stories/2023/the-choice-is-yours-starbucks-canada-introduces-new-partner-choice-benefit-for-greater-flexibility-and-personalization/" target="_blank" rel="noreferrer noopener">NEW Partner Choice Benefit.</a> In addition to providing industry-leading financial, mental, physical and lifestyle benefits to partners who work a minimum of only 20 hours per week, benefits eligible partners ￼in￼ Canada can now select either a Health Spending Account (HSA) or Personal Wellness Account (PWA), each which comes with an annual set amount of funds that can be put towards a variety of out-of-pocket expenses.&nbsp;&nbsp;

Introduction of First-Ever North America Barista Championship: Starbucks partners take pride in their craft and have fun while doing it. They celebrate each other and their wins. With the long-awaited, first-ever North America Barista Championship kicking off this February, Starbucks partners will have the opportunity showcase the unique role they play in bringing the Starbucks experience to life for customers each day, demonstrating their commitment to connection, craft and community. This program will be open to eligible baristas and shift supervisors in participating U.S. and Canada stores.&nbsp;

Partner-Centric Scheduling: Starbucks is dedicated to partner-centric scheduling and providing partners with hours that align with their individual needs and preferences is a top priority. This is reflected in Starbucks commitment to diligently create work schedules that carefully balance the availability of our partners with the staffing needs of individual stores. To achieve this, Starbucks collects a range of preferred, minimum, and maximum hours to build a complete picture of partner preferences and assist store managers in scheduling and managing their workforce. This improved scheduling protocol will enable partners to contribute to the personalization of their ideal schedules. Together, these efforts will help Starbucks improve the stability, flexibility, and consistency of schedules.&nbsp;

&nbsp;These investments are all part of the company’s legacy of providing top-tier benefits, surpassing competitors to offer unmatched value while evolving its offerings in response to partner feedback. The company recognizes changes to wages, benefits, and/or terms and conditions may not be unilaterally implemented for partners in union represented stores subject to a statutory freeze period. In the case of stores covered by a collective agreement, the terms and conditions of the agreement will dictate which benefits partners receive. As part of the company’s partner promise, and through ongoing partner investments, the company is devoted to bridge a better future for all partners.&nbsp;

About Starbucks Canada &nbsp;

Since 1971, Starbucks Coffee Company has been committed to ethically sourcing and roasting high-quality arabica coffee. Today, with more than 38,000 stores worldwide, the company is the premier roaster and retailer of specialty coffee in the world. Through our unwavering commitment to excellence and our guiding principles, we bring the unique Starbucks Experience to life for every customer through every cup. To share in the experience, please visit us in our stores or online at stories.starbucks.ca or starbucks.ca. &nbsp;

Partners in Colorado, working in-store. Photographed for PPK.

In line with Starbucks unwavering commitment to elevate the partner (employee) experience and offer partners a bridge to a better future, the company is proud to introduce the latest in partner investments.

Starbucks Canada raises the bar with industry-leading benefits and additional investments to further enhance the retail partner experience - Starbucks Canada

https://stories.starbucks.com/uploads/sites/9/2023/11/20230615_PA082_FallPromoPPK_FY23_201.jpg

Starbucks Canada raises the bar with industry-leading benefits and additional investments to further enhance the retail partner experience

https://stories.starbucks.ca/en-ca/press/2023/starbucks-canada-raises-the-bar-with-industry-leading-benefits-and-additional-investments-to-further-enhance-the-retail-partner-experience/

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Starbucks Canada has reached a collective bargaining agreement (CBA) with the United Steelworkers for the Beaverbrook Drive Thru Starbucks in Alberta, which is the result of respectful and constructive in-person conversations at the bargaining table.&nbsp;

While Starbucks believes that a direct relationship as partners (employees)&nbsp;is core to the culture and experiences we create in our stores, Starbucks has always been committed to bargaining in good faith. We agree that partners at each of our union-represented stores deserve to see progress towards first contracts. That’s why Starbucks is committed to progress negotiations towards a first contract where union representatives have approached contract bargaining with professionalism and have allowed both parties to discuss proposals. &nbsp;

Our focus is to create the best possible experience for our partners, customers, and communities. To that end, wherever we can quickly and broadly improve partner benefits and perks, our history demonstrates we have. As a result, a majority of our partners have chosen to maintain a direct employment relationship with Starbucks. We recognize that a subset of partners feel differently — and we respect their right to organize and bargain collectively.&nbsp;&nbsp;

For more information, please visit <a href="https://one.starbuckscanada.ca/" target="_blank" rel="noreferrer noopener">https://one.starbuckscanada.ca</a>&nbsp;&nbsp;&nbsp;

Statement: Starbucks Canada reaches a collective bargaining agreement with the United Steelworkers for Beaverbrook Starbucks location in Sherwood Park, AB  - Starbucks Canada

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Statement: Starbucks Canada reaches a collective bargaining agreement with the United Steelworkers for Beaverbrook Starbucks location in Sherwood Park, AB 

Starbucks Canada has reached a collective bargaining agreement (CBA) with the United Steelworkers for the Beaverbrook Drive Thru Starbucks in Alberta, which is the result of respectful and constructive in-person conversations at the bargaining table.&nbsp; While Starbucks believes that a direct relationship as partners (employees)&nbsp;is core to the culture and experiences we create in our […]

https://stories.starbucks.ca/en-ca/press/2023/statement-starbucks-canada-reaches-a-collective-bargaining-agreement-with-the-united-steelworkers-for-beaverbrook-starbucks-location-in-sherwood-park-ab/

Updated 10/18/2023 at 1:25 p.m. PST

On October 18, Starbucks filed a complaint in the United States District Court for the Southern District of Iowa in Davenport, Iowa.

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Today, Starbucks filed a complaint in the United States District Court for the Southern District of Iowa in Davenport, Iowa.

As the violence against the innocent in the region continues, some people are mistakenly tying these remarks to us, because Workers United and its affiliates and members continue to use our name, logo and intellectual property. &nbsp;

The actions taken by the union have nothing to do with its representation of the minority of partners who voted for them to bargain on their behalf. In fact, their continued statements have led to Starbucks partners, including some they represent, being threatened and subjected to graphic messages.

Such reckless and reprehensible behavior must be addressed through the lens of our partners' safety and public clarity of Starbucks official position, which condemns the violence in the region. This position is apart from our continued commitment to good faith bargaining that we have insisted through hundreds of requests and unfair labor practice filings.

Workers United President Lynne Fox rejected our request to take steps to ensure clarity and protect our partners. So, today’s action is a necessary step in defense of our partners and our company.

This action will not impede our unequivocal commitment to bargain in good faith.

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Updated 10/17/2023 at 12:30&nbsp;p.m. PST

Partner Message from Sara Kelly: Affirming Starbucks Position and Addressing Statements from Workers United&nbsp;

I hope each of you are finding ways to take care of yourselves and your loved ones in this heavy time. In addition to the heartache we are all feeling during this moment, Iike many of you, I am also deeply troubled by the spread of misinformation and inflammatory headlines stemming from images used and statements made last week by Workers United.&nbsp;&nbsp;

Shortly after October 7, Workers United posted a statement with an image of a bulldozer tearing down a part of the Israel and Gaza border, reflecting their support for violence perpetrated by Hamas. Unfortunately, as violence against the innocent in the region continues to escalate, some people are mistakenly tying these remarks to us, because Workers United and its affiliates and members continue to use our name, logo and intellectual property. Starbucks unequivocally condemns acts of terrorism, hate and violence, and we strongly disagree with the views expressed by Workers United, including its local affiliates, union organizers and those who identify as members of “Starbucks Workers United” – none of these groups speak for Starbucks Coffee Company and do not represent our company’s views, positions, or beliefs. Their words and actions belong to them, and them alone.&nbsp;

The ongoing confusion from this misinformation has sadly led directly to incidents where angry, hurt customers are confronting partners in our stores and sending graphic and violent messages to partners in our Customer Contact Center (CCC). Our retail leaders and support teams are prioritizing partner care and safety, working to ensure every store and the CCC feels supported in de-escalating these situations.&nbsp;

It is in the best interest and safety of our partners and customers for Workers United to disengage from the dialogue and from misrepresenting Starbucks. Workers United's actions risk putting partners from all stores, including both non-union and unionized stores, in harm’s way. On Friday, we contacted Workers United demanding they 1) immediately stop using our company name, logo and intellectual property, and 2) issue an immediate correction. This morning, unfortunately, they rejected that request. As a result, Starbucks will file litigation against the union in federal court, and we intend to pursue all legal options in defense of our partners and our company.&nbsp;

We will be in touch as we have more updates. Thank you for continuing to support one another, and for the work you do each day to create environments where everyone is welcome and feels a sense of belonging. Our actions have always been — and will always be — driven through the lens of humanity with our partners at the core.&nbsp;

Your partner,&nbsp; Sara&nbsp;&nbsp;

Originally published on&nbsp;<a href="https://one.starbucks.com/get-the-facts/workers-united-does-not-speak-for-starbucks/">one.starbucks.com</a>&nbsp;on October 11, 2023

Starbucks wants to again express our deepest sympathy for those who have been killed, wounded, displaced and impacted following the heinous and unacceptable acts of terror, escalating violence and hate against the innocent in Israel and Gaza this week. Furthermore, we are deeply troubled by the spread of misinformation,&nbsp;<a href="https://nypost.com/2023/10/12/starbucks-workers-union-voices-solidarity-with-palestine/">inaccurate headlines</a>&nbsp;and third-party social media posts stemming from statements made by Workers United.

To be clear: We unequivocally condemn these acts of terrorism, hate and violence, and disagree with the statements and views expressed by Workers United and its members. Workers United’s words and actions belong to them, and them alone.

Workers United, its local affiliates, union organizers and those who identify as members of “Starbucks Workers United” do not speak for Starbucks Coffee Company and do not represent the company’s views, positions or beliefs.&nbsp;

There is no legal entity known as “Starbucks Workers United.” Rather, it is a subset of partners that are represented by Workers United, an affiliate of the Service Employees International Union (SEIU) with more than two million members working across a range of industries in the U.S. and Canada.&nbsp;

Starbucks partners throughout the globe are rooted&nbsp;in&nbsp;our&nbsp;mission to nurture the&nbsp;limitless possibilities of human connection.&nbsp;We have been on a journey to create environments where everyone is welcome and feels a sense of belonging. Our actions have always been —&nbsp;and will always be&nbsp;— driven through the lens of humanity.&nbsp;

We encourage you to reach out directly to Workers United International President Lynne Fox and SEIU International President Mary Kay Henry to share your concerns.

As Laxman Narasimhan, Starbucks ceo, shared with partners earlier this week:

“In times like these, it is essential that we remember what makes us Starbucks partners, and that we lean on our shared value of belonging.&nbsp;Let us remember that our strength lies in our ability to support one another with empathy and understanding, irrespective of our backgrounds and experiences. Together, we can continue to cultivate a safe and welcoming workplace where everyone feels heard, valued and included.” — Laxman Narasimhan, ceo

Unequivocal condemnation for acts of terror shared directly with partners and customers:

“As a leadership team, we want to again express our deepest sympathy for those who have been killed, wounded, displaced and impacted following the heinous acts of terror, escalating violence and hate against the innocent in Israel and Gaza this week. Starbucks unequivocally condemns acts of hate, terrorism and violence.” — Sara Kelly, evp and chief partner officer

Workers United, its local affiliates, union organizers and those who identify as members of “Starbucks Workers United” do not speak for Starbucks Coffee Company and do not represent the company’s views, positions or beliefs. 

Starbucks condemns acts of terror and escalating violence, strongly disagrees with statements made by Workers United

https://stories.starbucks.ca/en-ca/press/2023/starbucks-condemns-acts-of-terror-strongly-disagrees-with-statements-made-by-workers-united/

Today, Sara Kelly, Starbucks evp and chief partner officer, shared the following note with all global Starbucks partners.&nbsp;&nbsp;

 As a leadership team, we want to again express our deepest sympathy for those who have been killed, wounded, displaced and impacted following the heinous acts of terror, escalating violence and hate against the innocent in Israel and Gaza this week.&nbsp;Starbucks unequivocally condemns acts of hate, terrorism and violence. 

As Laxman Narasimhan, Starbucks ceo, shared with partners earlier this week: &nbsp;

“In times like these, it is essential that we remember what makes us Starbucks partners, and that we lean on our shared value of belonging. Let us remember that our strength lies in our ability to support one another with empathy and understanding, irrespective of our backgrounds and experiences. Together, we can continue to cultivate a safe and welcoming workplace where everyone feels heard, valued, and included.”&nbsp;

We know partners may need additional support or have questions. Here are a few things to know: &nbsp;

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 Please keep one another in your thoughts. &nbsp;

Your partner,&nbsp;&nbsp; Sara&nbsp;

Today, Sara Kelly, Starbucks evp and chief partner officer, shared the following note with all global Starbucks partners.

Message from Sara: Supporting partners during the ongoing Israel-Gaza attacks 

https://stories.starbucks.ca/en-ca/press/2023/message-from-sara-supporting-partners-during-the-ongoing-israel-gaza-attacks/

Starbucks Canada has reached a collective bargaining agreement (CBA) with the United Steelworkers for the Millrise Centre Drive-Thru Starbucks in Alberta, which is the result of respectful and constructive conversations at the bargaining table.

While Starbucks believes that a direct relationship as partners is core to the culture and experiences we create in our stores, Starbucks has always been committed to bargaining in good faith. We agree that partners (employees) at each of our union-represented stores deserve to see progress towards first contracts tailored to their unique and personal needs. That’s why Starbucks is committed to progress negotiations towards a first contract where union representatives have approached contract bargaining with professionalism and have allowed both parties to discuss proposals.&nbsp;

Our focus is to create the best possible experience for our partners, customers, and communities. To&nbsp;that&nbsp;end, wherever&nbsp;we&nbsp;can quickly and broadly improve partner benefits and perks,&nbsp;our&nbsp;history demonstrates&nbsp;we&nbsp;have. As a result, a majority of&nbsp;our&nbsp;partners have chosen to maintain a&nbsp;direct&nbsp;employment&nbsp;relationship&nbsp;with Starbucks.&nbsp;We&nbsp;recognize&nbsp;that&nbsp;a subset of partners feel differently — and&nbsp;we&nbsp;respect their right to organize and bargain collectively.

For more information please visit <a href="https://one.starbuckscanada.ca">https://one.starbuckscanada.ca</a>&nbsp;

-30-<a href="https://stories.starbucks.com/uploads/sites/9/2022/01/Partner-Care-Infographic.png"></a>

Statement: Starbucks Canada reaches a collective bargaining agreement with the United Steelworkers for Millrise Centre Starbucks location in Calgary, AB - Starbucks Canada

Statement: Starbucks Canada reaches a collective bargaining agreement with the United Steelworkers for Millrise Centre Starbucks location in Calgary, AB

Starbucks Canada has reached a collective bargaining agreement (CBA) with the United Steelworkers for the Millrise Centre Drive-Thru Starbucks in Alberta, which is the result of respectful and constructive conversations at the bargaining table. While Starbucks believes that a direct relationship as partners is core to the culture and experiences we create in our stores, […]

https://stories.starbucks.ca/en-ca/press/2023/statement-starbucks-canada-reaches-a-collective-bargaining-agreement-with-the-united-steelworkers-for-millrise-centre-starbucks-location-in-calgary-ab/

The lab to offer hands-on and virtual learning for Starbucks partners, students, researchers and industry leaders to innovate and scale solutions for some of the world’s most challenging social and environmental issues &nbsp;

Starbucks and Arizona State University partner to create programming this fall; the lab is expected to physically open within the next three years&nbsp;&nbsp;

Seattle, WA — Starbucks announced plans today to develop a new sustainability learning and innovation lab at Hacienda Alsacia – the company’s global agronomy headquarters for research and development, located in Costa Rica. The lab will serve as a hub for hands-on and virtual learning opportunities for Starbucks partners (employees), students, researchers and industry leaders to innovate and scale sustainable solutions for some of the world’s most challenging environmental and social issues, including climate adaption and agricultural economics.&nbsp;&nbsp;

Starting this fall, the lab will offer the first wave of educational programming to select Arizona State University (ASU) students and Starbucks partners. The first wave will leverage ASU’s leading educational technology and world-class faculty to enrich the student experience, including study abroad opportunities tied to existing ASU degree programs, such as Sustainability, Sustainable Food Systems, Global Agribusiness, Environmental and Resource Management, among others. Starbucks lab is expected to physically open within the next three years.&nbsp;

<a href="https://stories.starbucks.ca/stories/2023/ten-years-of-impact-at-hacienda-alsacia/">For more than a decade</a>, Hacienda Alsacia, the company’s first and only company-owned and operated coffee farm, has focused on the sustainability of coffee.&nbsp; The farm is dedicated exclusively to research and development, where the Starbucks team is creating new coffee varieties, testing disease-resistant coffee trees and developing and sharing agricultural practices to produce a higher yield and ensure the future of coffee. While the research and development at Hacienda Alsacia will continue, the lab will expand the capabilities and collaboration needed to cultivate positive social and environmental change beyond coffee.&nbsp;&nbsp;

“This is an opportunity for us to advance Starbucks environmental promise to give more than we take and our farmer promise to ensure the future of coffee for all,” said Laxman Narasimhan, Starbucks chief executive officer. “We know we cannot do this important work alone, and the possibilities in front of us to scale solutions, partner with thought leaders and serve as a global hub for innovation are limitless."&nbsp;

Starbucks <a href="https://stories.starbucks.ca/mission/" target="_blank" rel="noreferrer noopener">mission</a> extends well beyond its customers, partners and cafes. As a company that buys 3% of the world’s highest quality and ethically sourced arabica coffee from more than 400,000 farmers in more than 30 countries, Starbucks understands its future is inextricably tied to social and environmental challenges. The company has a long-standing commitment to work alongside communities to become a resource positive company, including cutting its carbon, water and waste footprints in half by 2030. In partnership with others, Starbucks is committed to identifying new ways to give more than it takes with the belief that the company can build a great business that scales for good and has a positive impact on the future.&nbsp;&nbsp;&nbsp;

Starbucks and ASU have a long-standing partnership of working together to build educational and innovative programming. Most recently, Starbucks and ASU reached a milestone of graduating more 10,000 partners through the <a href="https://stories.starbucks.com/stories/2023/bridge-to-the-future-more-than-10000-have-graduated-through-starbucks-college-achievement-plan/" target="_blank" rel="noreferrer noopener">Starbucks College Achievement Program.</a>&nbsp;&nbsp;&nbsp;&nbsp;

“This is an exciting new chapter in our nearly decade-long partnership with Starbucks,’’ said Arizona State University President Michael Crow. “The new sustainability learning and innovation lab will expand on our collaboration together, working closely to tackle critical challenges with a collective commitment to seek new and sustainable approaches that impact global communities.”&nbsp;

About Starbucks&nbsp;&nbsp;&nbsp;

Since 1971, Starbucks Coffee Company has been committed to ethically sourcing and roasting high-quality arabica coffee. Today, with over 35,000 stores worldwide, the company is the premier roaster and retailer of specialty coffee in the world. Through our unwavering commitment to excellence and our guiding principles, we bring the unique Starbucks Experience to life for every customer through every cup. To share in the experience, please visit us in our stores or online at <a href="https://stories.starbucks.com/" target="_blank" rel="noreferrer noopener">stories.starbucks.com</a> or <a href="http://starbucks.com/" target="_blank" rel="noreferrer noopener">starbucks.com</a>.&nbsp;&nbsp;&nbsp;

About Arizona State University&nbsp;&nbsp;

Arizona State University has developed a new model for the American Research University, creating an institution that is committed to access, excellence and impact. ASU measures itself by those it includes, not by those it excludes. As the prototype for a New American University, ASU pursues research that contributes to the public good, and ASU assumes major responsibility for the economic, social and cultural vitality of the communities that surround it.&nbsp;

The lab to offer hands-on and virtual learning for Starbucks partners, students, researchers and industry leaders to innovate and scale solutions for some of the world’s most challenging social and environmental issues.

Starbucks to open sustainability learning and innovation lab in Costa Rica - Starbucks Canada

https://stories.starbucks.com/uploads/sites/9/2023/06/20230616-Hacienda-PressRelease-Feature.jpg

Starbucks to open sustainability learning and innovation lab in Costa Rica

https://stories.starbucks.ca/en-ca/press/2023/starbucks-to-open-sustainability-learning-and-innovation-lab-in-costa-rica/

My cup is full with gratitude and optimism on&nbsp;this morning&nbsp;of my first Starbucks Annual Meeting of Shareholders.

While Monday may have been&nbsp;<a href="https://stories.starbucks.com/press/2023/laxman-narasimhan-assumes-role-of-starbucks-chief-executive-officer/">“day one”</a>&nbsp;for me in my new role, the past six months of my immersion into the company have been shaped by so many of you who have taught me about our very special culture at Starbucks.

With you, I’ve experienced every aspect of the business to learn what it truly means to wear the green apron. You’ve welcomed me into our stores, trained me in how to be a barista, taught me about the work in our support centers, immersed me in our brand, our supply chain and manufacturing business, and you’ve introduced me to our agronomists and farmers in Origin where our coffee is sourced – all to help me deeply understand what we do, how we do it, and the challenges and opportunities facing us.&nbsp;&nbsp;

<a href="https://stories.starbucks.com/press/2023/message-from-laxman-to-all-partners/">Thank you</a>&nbsp;Starbucks partners and, of course, Howard, our founder, for taking such care and time with your support for me as I embarked on this journey.

Through my immersion, Howard, the leadership team, and I have spent a significant amount of time discussing the universal need for human connection – something Starbucks is uniquely positioned to deliver – in a world full of isolation, loneliness, and social exclusion. Together, we have acknowledged the opportunity&nbsp;for a refounding of Starbucks – to nurture the limitless possibilities for human connection over every cup of coffee.

To fully realize our limitless potential, however, we have to first address what is limiting us.&nbsp;With our reinvention plan introduced last year, we will continue our focus on improving the store, customer, and of course, the partner experience, including long-term hiring and retention, and continuing our investment in partner wages and store operations. Actioning our reinvention plan has been a critical step in unlocking our limitless potential. We know we have more work to do, and we will keep our partners updated as we continue to make progress too.

While our performance is strong, our health needs to be stronger. We must care for the artists and the theater in the front of our stores, and the factory in the back. We strive to be&nbsp;a different kind of company operating in a different kind of world. We must appreciate our history and honor what made Starbucks great; while evolving and modernizing our brand, our business, and our culture to meet the needs of today.

For long-term, sustainable growth, we will look to discover ways to further&nbsp;elevate the brand through coffee and in our stores; building on our leadership position, we will&nbsp;strengthen and further scale digital experiences for our customers; we will evolve to a&nbsp;more global presence&nbsp;for our business and our brand; we will work to&nbsp;become less wasteful and move with greater speed; and, critically, we will&nbsp;reinvigorate our culture around what it means to be a partner at Starbucks.

We are a team of partners, and as ceo, I will continue to earn my green apron every day. As we innovate and grow, with rigor and vigor, we will be directly engaging with retail partners to guide us. I have learned so much about the retail experience from working in our stores. To keep us close to the culture and our customers, as well as to our challenges and opportunities, I intend to continue working in stores for a half day each month, and I expect each member of the leadership team to also ensure our support centers stay connected and engaged in the realities of our stores for discussion and improvement.

I’m excited to get to know more of you as we begin creating this future together, and I want you to know that I’ll be bringing the heart, hands, mind, and spirit required to lead Starbucks. I will always be a fierce advocate for our partners and our culture. And importantly, I’ll balance our pursuit of brand innovation and operational excellence with our commitment to building meaningful human connections over coffee to bring out the best in our partners and help us all thrive, together.

As a company that started with just one store in Pike Place market, to now over 36,000 stores in over 80 markets around the world, we celebrate the millions of connections and conversations that happen at Starbucks and the one question we ask our customers each day, “How may we serve you today?”

Dear partners, My cup is full with gratitude and optimism on this morning of my first Starbucks Annual Meeting of Shareholders.

Laxman Letter to Partners: With Gratitude and Optimism - Starbucks Canada

Laxman Letter to Partners: With Gratitude and Optimism

https://stories.starbucks.ca/en-ca/press/2023/laxman-letter-to-partners-with-gratitude-and-optimism/

As I step down as interim ceo of Starbucks, I am leaving you with this letter, written on the sunset of my last day as ceo for all of you to read on the morning of this new era. This is not a letter with advice. Everything you need to know resides inside of each of you.

What I want to write to you about is the love and responsibility for our company that we all share. Today, I am entrusting you all with Starbucks – something that holds a place in my heart second only to that of my beloved family.

Starbucks truly has been my life‘s work – but more than that, it’s always been about the lives of the millions of partners over the years who have proudly worn the green apron and it’s about the hundreds of thousands more who will join Starbucks in the years to come. It’s about every customer who comes through our doors. It’s about the communities our stores call home. Our company is like a river – the stewards of it will change over time, but it’s always growing and changing, carving a new path and moving forward to something better.

As I step away, I leave you all as the stewards, in service of all of our partners. They are the heart and soul of our company – the living embodiment of human connection. Through the years, I’ve seen over and over the profound impact our partners have on our customers, from a new parent whose first outing is to a Starbucks to introduce their baby to their favorite barista, to a store where partners learned sign language to better serve a deaf customer, to a widower who said that when he goes to his Starbucks, it may be the only time all week someone greets him by name. Our partners are making a difference in millions of lives a day. Serve them well.

I want to acknowledge that there are times when the responsibility for our partners, customers and communities around the world will feel heavy. But as partners, know that you are not shouldering the responsibility alone. Lean into one another – you will find support everywhere, from the boardroom to partners in plants to store managers to the newest baristas. Our partners have been teaching me for more than 40 years. They will help you all continue to earn your green apron every day.

And, importantly, lean into the joy. There is so much joy. Every single interaction that we have as partners and that we have with customers is an opportunity for meaningful connection. It adds up to a limitless capacity for joy, love and support, with the center being Starbucks. Remember that.

As I turn Starbucks over to you now, know that you have my utmost confidence, trust and love. You all are the future of Starbucks.&nbsp;The world needs Starbucks – and Starbucks needs all of you.

The privilege and honor of being part of Starbucks has been the gift of my lifetime. I know it will be yours as well.

“As I step away, I leave you all as the stewards, in service of all of our partners. They are the heart and soul of our company – the living embodiment of human connection,” wrote Howard Schultz to the senior leadership team on the eve of Laxman Narasimhan’s first day as Starbucks new chief executive officer.

‘You are the future of Starbucks’: Howard Schultz’ letter to leaders as he steps down

https://stories.starbucks.ca/en-ca/press/2023/you-are-the-future-of-starbucks-howard-schultz-letter-to-leaders-as-he-steps-down/

SEATTLE – Starbucks (NASDAQ: SBUX) announced, effective today, Laxman Narasimhan has assumed the role of chief executive officer and will join the company’s board of directors. Narasimhan was named incoming ceo on <a href="https://stories.starbucks.com/press/2022/starbucks-names-laxman-narasimhan-as-next-chief-executive-officer/">September 1, 2022</a>, succeeding company founder and now former ceo, Howard Schultz.

Following the global search for the new leader of Starbucks, Narasimhan joined the company as incoming ceo on October 1, 2022, bringing nearly <a href="https://stories.starbucks.com/leadership/laxman-narasimhan/">30 years of experience</a> leading global consumer goods businesses and advising retail, grocery, restaurant and e-commerce companies. Over the past five months, he has embarked on a unique immersion experience, traveling to work with partners (employees) in over 30 stores, manufacturing plants and in support centers around the world, earning his barista certification along the way. He became immersed in the reinvention plans for the company led by Schultz who returned as interim ceo effective April 4, 2022.

Since Schultz returned last year, Starbucks unveiled a company-wide reinvention strategy and continued to deliver on more than $1 billion in investments in retail partners and stores for prioritized areas such as increased pay and sick time accrual, new financial well-being benefits, modernized training and collaboration, store innovation and equipment and the celebration of coffee.&nbsp;The company saw a 47 percent stock price increase since the Q2 FY22 earnings call through the Q1 FY23 earnings call, and market cap growth of approximately $40 billion during that same time. The company also delivered 50 percent in Total Shareholder Return in this time period, far outpacing the S&amp;P 500.&nbsp;Starbucks was also most recently named the most valuable restaurant brand for the 7th consecutive year by <a href="https://brandirectory.com/rankings/restaurants/" target="_blank" rel="noreferrer noopener">Brand Finance</a>.

Schultz shared a letter to the company’s senior leadership team on the eve of the announcement – viewable <a href="http://stories.starbucks.ca/en-ca/press/2023/you-are-the-future-of-starbucks-howard-schultz-letter-to-leaders-as-he-steps-down/" target="_blank" rel="noreferrer noopener">here</a>.

“The board wants to express our sincerest thanks to our founder, Howard Schultz, for selflessly picking up the leadership mantle when asked—forgoing compensation and putting aside his own pursuits—for the love of our company and its partners,” said Mellody Hobson, Independent Starbucks Board of Directors chair.&nbsp;“We would not be where we are without him.”

Narasimhan officially assumes the role of chief executive officer today and will lead Starbucks Annual Shareholder Meeting this Thursday, March 23. As he ascends into the role, Narasimhan will continue engaging the leadership team, sharing his early learnings and insights and assessing opportunities for the company as they chart a path forward.

“Laxman’s intensive immersion into the business coupled with his extensive experience as a proven brand builder, innovator and operator have uniquely prepared him to lead Starbucks into its next phase of growth,” said Hobson. “This immersion has deepened Laxman’s understanding of Starbucks culture and values. In this time of learning and listening, he has already won the hearts and minds of our partners around the world.”

“I am humbled to officially step into my role as Starbucks chief executive officer, leading our incredible team of more than 450,000 green apron partners around the world. The foundation Howard has laid – building from scratch an iconic global brand fueled by a lasting passion to uplift humanity – is truly remarkable, and I am honored to have the opportunity to build on this deep heritage,” said Narasimhan. “As a human connection business, we have limitless possibilities to deliver for our partners, our customers, our investors and our communities through every cup and every connection. I am excited to work alongside our partners worldwide to unlock the limitless future of Starbucks.”

Since 1971, Starbucks Coffee Company has been committed to ethically sourcing and roasting high-quality arabica coffee. Today, with more than 36,000 stores worldwide, the company is the premier roaster and retailer of specialty coffee in the world. Through our unwavering commitment to excellence and our guiding principles, we bring the unique Starbucks Experience to life for every customer through every cup. To share in the experience, please visit us in our stores or online at stories.starbucks.ca or www.starbucks.ca.

Forward-Looking Statements

Certain statements contained herein are “forward-looking” statements within the meaning of applicable securities laws and regulations. Generally, these statements can be identified by the use of words such as “aim,” “anticipate,” “believe,” “continue,” “could,” “estimate,” “expect,” “feel,” “forecast,” “intend,” “may,” “outlook,” “plan,” “potential,” “predict,” “project,” “seek,” “should,” “will,” “would,” and similar expressions intended to identify forward-looking statements, although not all forward-looking statements contain these identifying words. These statements may include statements relating to trends in or expectations relating to the effects of our existing and any future initiatives, strategies, investments and plans, including our Reinvention plan, as well as trends in or expectations regarding our financial results and long-term growth model and drivers; our operations in the U.S. and China; our environmental, social and governance efforts; our partners; economic and consumer trends, including the impact of inflationary pressures; impact of foreign currency translation; strategic pricing actions; the conversion of certain market operations to fully licensed models; our plans for streamlining our operations, including store openings, closures and changes in store formats and models; the success of our licensing relationship with Nestlé, of our consumer packaged goods and foodservice business and its effects on our Channel Development segment results; tax rates; business opportunities, expansions and new initiatives, including Starbucks Odyssey; strategic acquisitions; our dividends programs; commodity costs and our mitigation strategies; our liquidity, cash flow from operations, investments, borrowing capacity and use of proceeds; continuing compliance with our covenants under our credit facilities and commercial paper program; repatriation of cash to the U.S.; the likelihood of the issuance of additional debt and the applicable interest rate; the continuing impact of the COVID-19 pandemic on our financial results and future availability of governmental subsidies for COVID-19 or other public health events; our ceo transition; our share repurchase program; our use of cash and cash requirements; the expected effects of new accounting pronouncements and the estimated impact of changes in U.S. tax law, including on tax rates, investments funded by these changes and potential outcomes; and effects of legal proceedings. Such statements are based on currently available operating, financial and competitive information and are subject to various risks and uncertainties. Actual future results and trends may differ materially depending on a variety of factors, including, but not limited to: the continuing impact of COVID-19 on our business; regulatory measures or voluntary actions that may be put in place to limit the spread of COVID-19, including restrictions on business operations or social distancing requirements, and the duration and efficacy of such restrictions; the resurgence of COVID-19 infections and the circulation of novel variants of COVID-19; fluctuations in U.S. and international economies and currencies; our ability to preserve, grow and leverage our brands; the ability of our business partners and third-party providers to fulfill their responsibilities and commitments; potential negative effects of incidents involving food or beverage-borne illnesses, tampering, adulteration, contamination or mislabeling; potential negative effects of material breaches of our information technology systems to the extent we experience a material breach; material failures of our information technology systems; costs associated with, and the successful execution of, the Company’s initiatives and plans; new initiatives and plans or revisions to existing initiatives or plans; our ability to obtain financing on acceptable terms; the acceptance of the Company’s products by our customers, evolving consumer preferences and tastes and changes in consumer spending behavior; partner investments, changes in the availability and cost of labor including any union organizing efforts and our responses to such efforts; failure to attract or retain key executive or employee talent or successfully transition executives; significant increased logistics costs; inflationary pressures; the impact of competition; inherent risks of operating a global business including any potential negative effects stemming from the Russian invasion of Ukraine; the prices and availability of coffee, dairy and other raw materials; the effect of legal proceedings; and the effects of changes in tax laws and related guidance and regulations that may be implemented, including the Inflation Reduction Act of 2022 and other risks detailed in our filings with the Securities and Exchange Commission, including in the “Risk Factors” and “Management's Discussion and Analysis of Financial Condition and Results of Operations” sections of the company’s most recently filed periodic reports on Form 10-K and Form 10-Q and subsequent filings.

A forward-looking statement is neither a prediction nor a guarantee of future events or circumstances, and those future events or circumstances may not occur. You should not place undue reliance on the forward-looking statements, which speak only as of the date of this release. We are under no obligation to update or alter any forward-looking statements, whether as a result of new information, future events or otherwise.

Following the global search for the new leader of Starbucks, Laxman Narasimhan joined the company as incoming ceo on October 1, 2022, bringing nearly 30 years of experience leading global consumer goods businesses and advising retail, grocery, restaurant and e-commerce companies.

Laxman Narasimhan Assumes Role of Starbucks Chief Executive Officer

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https://stories.starbucks.ca/en-ca/press/2023/laxman-narasimhan-assumes-role-of-starbucks-chief-executive-officer/

SEATTLE – Starbucks Corporation&nbsp;(NASDAQ: SBUX) today hosted its 30th Annual Meeting of Shareholders virtually. Mellody Hobson, Independent Starbucks Board of Directors chair, joined Kevin Johnson, president and chief executive officer, for opening remarks following today’s news that Johnson made the personal decision to retire from the company after 13 years of service. Johnson, who served on the Starbucks Board since 2009, joined the Starbucks leadership team in 2015 as president and chief operating officer. In 2017, Johnson was named president and chief executive officer. To ensure seamless stewardship of the company until a permanent successor is named, the Board has appointed Howard Schultz as interim chief executive officer, effective April 4, 2022. Schultz will also rejoin the company’s Board of Directors.

“On behalf of the entire Board, I want to express our sincerest thanks to Kevin for his leadership of Starbucks,” said Hobson. “Kevin and the entire executive team stepped up to the challenge of the pandemic and navigated one of the most difficult periods in modern history. The economic certainty provided to partners during the early months of the COVID shut down, as well as during mandatory quarantines, underscores our core values and will be an enduring legacy for the company. During Kevin’s tenure, Starbucks scaled an industry leading digital offering spanning nearly 45 million Starbucks Rewards members in the U.S. and China.”&nbsp;

“A year ago, I signaled to the Board that as the global pandemic neared an end, I would be considering retirement from Starbucks. I feel this is a natural bookend to my 13 years with the company. As I make this transition, we are very fortunate to have a founder who is able to step in on an interim basis, giving the Board time to further explore potential candidates and make the right long-term succession decision for the company,” said Kevin Johnson. “I have enjoyed every minute of the job and am proud of what we have achieved together. It has been an honor to serve the 400,000 Starbucks green apron partners around the world and I want to thank them for their service, resilience and optimism.”

Following opening remarks, joined by several members of the leadership team and green apron partners from around the world, Johnson went on to outline Starbucks continued investments and aspirations for people and the planet, and the company’s optimism for a future rooted in humanity, fueled by innovation, and architected by green apron partners.

During the meeting, company leaders extended appreciation to Johnson, celebrated the resilience of green apron partners who have continued to serve communities throughout the COVID-19 pandemic, and recognized all partners as agents in the co-creation of the company’s next chapter.

Listening, Learning and Elevating the Partner Experience

Since 1971, partners have been the catalyst of the Starbucks Experience. Rossann Williams, executive vice president, president North America, today reaffirmed Starbucks continued commitment to listen, learn and work together with partners to deliver real, measurable value for partners, customers and shareholders.&nbsp;

“I’m so proud of all we've done these past two years and how our partners inspired the best ideas to lead us through the pandemic,” said Rossann Williams, president of Starbucks North America. “We are just coming out of one of the most complex times of our lives, and I’m proud of how we figured it out together, in service of each other, our customers and our communities.&nbsp;And we are going to use this exact same approach as we build our future, the way only Starbucks can.”

Committing Each Day to a People Positive Company

Virginia Tenpenny, vice president, chief global social impact officer and board member of The Starbucks Foundation, shared during the Annual Meeting that Starbucks is committed to being People Positive – a bold aspiration to enhance the well-being of one billion people who connect with the company by 2030 – rooted in opportunity, inclusion and community.

“Around the world, we continue to listen deeply to our partners to understand their needs and will remain laser-focused on ensuring we are constantly working to enhance every aspect of the green apron experience. This work is never done,” said Tenpenny. “As we enter a new chapter as a global society – and better understand the needs of our partners and communities – there is always an opportunity to do more and a new way to use our scale for good. For us, people positive means impacting all who come into contact with Starbucks with a goal to ignite mutual thriving across all communities.”

Tenpenny shared that Starbucks, in partnership with The Starbucks Foundation, has committed to a series of announcements to support the People Positive aspiration and strengthen communities around the world, including:

In addition, Starbucks introduced <a href="https://stories.starbucks.com/press/2022/starbucks-paves-way-for-more-inclusive-and-accessible-experiences-in-stores-around-the-world/">innovations to its global store portfolio </a>to further strengthen communities and create environments where all feel welcome. This includes committing to open or dedicate 1,000 Starbucks Community Stores across the globe by 2030; and ensuring that physical and digital Starbucks environments meet an elevated standard of accessibility for partners and customers by 2030.

Innovating for a More Sustainable Future

Also during today’s event, Brady Brewer, executive vice president and chief marketing officer, discussed Starbucks aspiration to be a resource positive company – giving back more than it takes from the planet. The company’s planet positive commitment was detailed earlier this week in an <a href="https://stories.starbucks.com/press/2022/starbucks-affirms-commitment-to-a-planet-positive-future-through-innovation-and-learnings-from-store-partners/">announcement</a> highlighting:

With a global test-and-learn approach to meet the company’s 2030 planet positive goals, Starbucks continues to find inspiration from partners who wear the green apron around the world. Both Michelle Burns, executive vice president, Global Coffee, Tea and Cocoa, and Michael Kobori, vice president and chief sustainability officer, joined Brewer to further discuss aspirations and initiatives underway in becoming planet positive.

"Starbucks is spending this year testing innovative ways to reduce waste and reduce our carbon footprint,” said Michael Kobori, vice president and chief sustainability officer. “Some of our best innovations, like the waste and recycling app, come directly from our store partners. Our store partners know their customers and communities best. When we work together with our partners, we find better solutions to create a more sustainable future for our planet and people.”

Reimagining Coffee Craft While Driving Beverage Innovation

Rachel Ruggeri, executive vice president and chief financial officer, previewed the company's continued efforts to innovate coffee craft through store experiences and coffee innovation.&nbsp;

“At Starbucks, we recognize that one size does not fit all,” said Ruggeri. “Our success has been rooted in how we differentiate ourselves – meeting customers where they need us to be – from the personal connections our partners make with our customers every single day, to our store formats and menu offerings – it’s how we create your Starbucks.”

Building on the company’s continued efforts to raise the bar on coffee, Ruggeri highlighted its beverage innovation, notably in cold espresso and plant-based products, two of the company’s fastest growing categories. Cold beverages accounted for nearly 70 percent of Starbucks total beverage sales last fiscal year – up 20 percentage points over the past three years. Ruggeri also announced the launch of Clover VerticaTM, a new proprietary single cup, on-demand brewer, which will begin rolling out to stores this calendar year. &nbsp;

Delivering Growth at Scale

Ruggeri also discussed the company’s Growth at Scale agenda – noting the importance of being both people and planet positive while growing the business responsibly with focus and discipline. This is what has enabled the company to successfully navigate the pandemic while continuing to differentiate itself. Other key highlights from Ruggeri:

In looking to the future, Hobson notes, “Starbucks has always been a people-focused company guided by our belief that when we invest in our partners, they create the experience that uplifts our customers.&nbsp; That will not change,” said Hobson. “Today, demand for Starbucks is strong and growing. And I strongly believe the relationships built over our coffee make our world better.”

Since 1971, Starbucks Coffee Company has been committed to ethically sourcing and roasting high-quality arabica coffee. Today, with more than 34,000 stores worldwide, the company is the premier roaster and retailer of specialty coffee in the world. Through our unwavering commitment to excellence and our guiding principles, we bring the unique Starbucks Experience to life for every customer through every cup. To share in the experience, please visit us in our stores or online at stories.starbucks.com or www.starbucks.com.

Forward-Looking Statements

Certain statements contained herein are “forward-looking” statements within the meaning of the applicable securities laws and regulations. Generally, these statements can be identified by the use of words such as “aim,” “anticipate,” “believe,” “continue,” “could,” “estimate,” “expect,” “feel,” “forecast,” “intend,” “may,” “outlook,” “plan,” “potential,” “predict,” “project,” “seek,” “should,” “will,” “would,” and similar expressions intended to identify forward-looking statements, although not all forward-looking statements contain these identifying words. These statements include statements relating to trends in or expectations relating to the effects of our existing and any future initiatives, strategies and plans, as well as trends in or expectations regarding our financial results and long-term growth model and drivers, the anticipated timing and effects of recovery of our business, the conversion of several market operations to fully licensed models, our plans for streamlining our operations, including store openings, closures and changes in store formats and models, expanding our licensing to Nestlé of our consumer packaged goods and Foodservice businesses and its effects on our Channel Development segment results, tax rates, business opportunities and expansion, strategic acquisitions, our future relationship with Starbucks Coffee Korea Co., Ltd., expenses, dividends, share repurchases, commodity costs and our mitigation strategies, liquidity, cash flow from operations, use of cash and cash requirements, investments, borrowing capacity and use of proceeds, continuing compliance with our covenants under our credit facilities and commercial paper program, repatriation of cash to the U.S., the likelihood of the issuance of additional debt and the applicable interest rate, the continuing impact of the COVID-19 pandemic on our financial results, future availability of governmental subsidies for COVID-19 or other public health events, the expected effects of new accounting pronouncements and the estimated impact of changes in U.S. tax law, including on tax rates, investments funded by these changes and potential outcomes and effects of legal proceedings. Such statements are based on currently available operating, financial and competitive information and are subject to various risks and uncertainties. Actual future results and trends may differ materially depending on a variety of factors, including, but not limited to: further spread of COVID-19 and related disruptions to our business; regulatory measures or voluntary actions that may be put in place to limit the spread of COVID-19, including restrictions on business operations or social distancing requirements, and the duration and efficacy of such restrictions; the potential for a resurgence of COVID-19 infections and the circulation of novel variants of COVID-19 in a given geographic region after it has hit its “peak”; fluctuations in U.S. and international economies and currencies; our ability to preserve, grow and leverage our brands; the ability of our business partners and third-party providers to fulfill their responsibilities and commitments; potential negative effects of incidents involving food or beverage-borne illnesses, tampering, adulteration, contamination or mislabeling; potential negative effects of material breaches of our information technology systems to the extent we experience a material breach; material failures of our information technology systems; costs associated with, and the successful execution of, the Company’s initiatives and plans, including the successful expansion of our Global Coffee Alliance with Nestlé; our ability to obtain financing on acceptable terms; the acceptance of the Company’s products by our customers, evolving consumer preferences and tastes and changes in consumer spending behavior; partner investments, changes in the availability and cost of labor including any union organizing efforts and our responses to such efforts; significant increased logistics costs; inflationary pressures; the impact of competition; inherent risks of operating a global business; the prices and availability of coffee, dairy and other raw materials; the effect of legal proceedings; and the effects of changes in tax laws and related guidance and regulations that may be implemented and other risks detailed in the company filings with the Securities and Exchange Commission, including in the “Risk Factors” and “Management's Discussion and Analysis of Financial Condition and Results of Operations” sections of the Company's most recently filed periodic reports on Form 10-K and Form 10-Q and subsequent filings. The company assumes no obligation to update any of these forward-looking statements.

Long-term non-GAAP EPS growth was not reconciled to the comparable GAAP EPS growth because GAAP EPS is not accessible on a forward-looking basis. The company is unable to reconcile this forward-looking non-GAAP financial measure to the most directly comparable GAAP measure without unreasonable efforts because the company is currently unable to predict with a reasonable degree of certainty the type and extent of certain items that would be expected to impact GAAP EPS in the future but would not impact the non-GAAP EPS. Such items may include acquisitions, divestitures, restructuring, and other items. The unavailable information could have a significant impact on the company’s GAAP financial results.

The company outlined investments and actions powered by – and for – green apron partners and stores around the world.

Starbucks Showcases Innovation for Growth and a More Connected and Sustainable Future at 2022 Annual Meeting

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Starbucks Showcases Innovation for Growth and a More Connected and Sustainable Future at 2022 Annual Meeting of Shareholders

https://stories.starbucks.ca/en-ca/press/2022/starbucks-showcases-innovation-for-growth-and-a-more-connected-and-sustainable-future-at-2022-annual-meeting/

Announcements & Views

What is happening with Starbucks and labor unions?

A message from Laks: A community we call Starbucks

Starbucks Canada raises the bar with industry-leading benefits and additional investments to further enhance the retail partner experience

Statement: Starbucks Canada reaches a collective bargaining agreement with the United Steelworkers for Beaverbrook Starbucks location in Sherwood Park, AB

Starbucks condemns acts of terror and escalating violence, strongly disagrees with statements made by Workers United

Message from Sara: Supporting partners during the ongoing Israel-Gaza attacks

Statement: Starbucks Canada reaches a collective bargaining agreement with the United Steelworkers for Millrise Centre Starbucks location in Calgary, AB

Starbucks to open sustainability learning and innovation lab in Costa Rica

Laxman Letter to Partners: With Gratitude and Optimism

‘You are the future of Starbucks’: Howard Schultz’ letter to leaders as he steps down

Laxman Narasimhan Assumes Role of Starbucks Chief Executive Officer

Starbucks Showcases Innovation for Growth and a More Connected and Sustainable Future at 2022 Annual Meeting of Shareholders

Message from Sara: Supporting partners during the ongoing Israel-Gaza attacks 