Starbucks is a company with a Mission and Promises grounded in humanity and giving. False statements that have been made about who we are and what we stand for are being shared through social media, which has led to isolated acts of violence and vandalism in some stores around the world. We abhor hate and we strongly reject violence.

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<a href="https://stories.starbucks.ca/en-ca/press/2023/a-message-from-laks-a-community-we-call-starbucks/">Message from Laks: A community we call Starbucks</a>

<a href="https://stories.starbucks.com/press/2023/letter-from-starbucks-ceo-affirming-what-we-stand-for/">Letter from Starbucks ceo: Affirming what we stand for</a>

What has Starbucks said about misinformation on social media? - Starbucks Canada

Starbucks Canada

What has Starbucks said about misinformation on social media?

Starbucks is a company with a Mission and Promises grounded in humanity and giving. False statements that have been made about who we are and what we stand for are being shared through social media, which has led to isolated acts of violence and vandalism in some stores around the world. We abhor hate and […]

https://stories.starbucks.ca/en-ca/press/2023/what-has-starbucks-said-about-misinformation-on-social-media/

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No. Starbucks has never funded military operations with any government, anywhere in the world.

What we do fund is food aid for communities in need. The Starbucks Foundation, along with global licensee partners, have provided over $3 million to World Central Kitchen to provide more than 1 million meals to families in Gaza.

Our hearts break for all affected by the violence and conflict in the Middle East. We’ve always condemned violence against the innocent.

Is Starbucks funding any military operations? - Starbucks Canada

Is Starbucks funding any military operations?

No. Starbucks has never funded military operations with any government, anywhere in the world. What we do fund is food aid for communities in need. The Starbucks Foundation, along with global licensee partners, have provided over $3 million to World Central Kitchen to provide more than 1 million meals to families in Gaza. Our hearts […]

https://stories.starbucks.ca/en-ca/press/2023/is-starbucks-a-political-organization/

Yes. Starbucks has stores in more than 80 countries globally and has been in the Middle East for over 20 years. Local business partner Alshaya Group operates nearly 2,000 Starbucks stores across the Middle East and North Africa region. The19,000 Alshaya baristas wearing the green apron throughout the region serve millions of customers each day and aim to provide a place where everyone feels welcome.

Despite false statements spread through social media, Starbucks has never contributed to any government or military operation in any way.

<a href="https://stories.starbucks.com/emea/stories/2024/the-starbucks-foundation-and-alshaya-starbucks-are-committed-to-providing-humanitarian-aid-in-gaza/" target="_blank" rel="noreferrer noopener">The Starbucks Foundation and Alshaya Starbucks are committed to providing humanitarian aid in Gaza</a>

Does Starbucks have a presence in the Middle East?  - Starbucks Canada

Does Starbucks have a presence in the Middle East? 

Yes. Starbucks has stores in more than 80 countries globally and has been in the Middle East for over 20 years. Local business partner Alshaya Group operates nearly 2,000 Starbucks stores across the Middle East and North Africa region. The19,000 Alshaya baristas wearing the green apron throughout the region serve millions of customers each day […]

https://stories.starbucks.ca/en-ca/press/2023/does-starbucks-have-a-presence-in-the-middle-east/

Starbucks is a global company committed to providing a place where everyone feels welcome and a sense of belonging, anywhere in the world. Our hearts break for all affected by the violence and conflict in the Middle East. We’ve always condemned violence against the innocent.

<a href="https://stories.starbucks.com/emea/stories/2024/the-starbucks-foundation-and-alshaya-starbucks-are-committed-to-providing-humanitarian-aid-in-gaza/">The Starbucks Foundation and Alshaya Starbucks are committed to providing humanitarian aid in Gaza</a>&nbsp;

<a href="https://stories.starbucks.ca/en-ca/press/2023/a-message-from-laks-a-community-we-call-starbucks/">A message from Laks: A community we call Starbucks</a>

<a href="https://stories.starbucks.ca/en-ca/press/2023/starbucks-condemns-acts-of-terror-strongly-disagrees-with-statements-made-by-workers-united/">Starbucks condemns acts of terror and escalating violence, strongly disagrees with statements made by Workers United</a>

<a href="https://stories.starbucks.ca/en-ca/press/2023/message-from-sara-supporting-partners-during-the-ongoing-israel-gaza-attacks/">Message from Sara: Supporting partners during the ongoing Israel-Gaza attacks</a>

What has Starbucks said about the conflict in Israel and Gaza? - Starbucks Canada

What has Starbucks said about the conflict in Israel and Gaza?

Starbucks is a global company committed to providing a place where everyone feels welcome and a sense of belonging, anywhere in the world. Our hearts break for all affected by the violence and conflict in the Middle East. We’ve always condemned violence against the innocent. Despite false statements spread through social media, Starbucks has never […]

https://stories.starbucks.ca/en-ca/press/2023/what-has-starbucks-said-about-the-conflict-in-israel-and-gaza/

Our partners are the core of our business, and we are committed to providing every person who wears the green apron a bridge to a better future. Starbucks provides a best-in-class wage and benefits package in retail to all eligible employees. That includes an average pay of $18.50 an hour, comprehensive medical, dental, and vision coverage, access to shares of stock and savings benefits, and matched retirement contributions.&nbsp;&nbsp;

Starbucks and Workers United announced on Feb. 27, 2024, a commitment to a constructive and mutually respectful path forward in the interests of Starbucks partners. The agreement to begin discussions on a foundational framework is designed to achieve ratified collective bargaining agreements for represented partners, the resolution of litigation and a fair process for organizing. In the last year, the company reached a third collective bargaining agreement in Canada with the United Steelworkers, and negotiations are progressing for other represented stores in Canada.

Related links:&nbsp;&nbsp;&nbsp;

For the US:&nbsp;<a rel="noreferrer noopener" target="_blank" href="https://one.starbucks.com/">one.starbucks.com</a>&nbsp;&nbsp;

For Canada:&nbsp;<a rel="noreferrer noopener" target="_blank" href="https://one.starbuckscanada.ca/">one.starbuckscanada.ca</a>&nbsp;&nbsp;&nbsp;&nbsp;

Read the full legal filing here (<a rel="noreferrer noopener" target="_blank" href="https://stories.starbucks.com/uploads/2023/12/Starbucks-v.-Workers-United-First-Amended-Complaint.pdf">Starbucks Corporation v. Workers United</a>)&nbsp;&nbsp;

<a href="https://stories.starbucks.com/press/2023/starbucks-reaffirms-its-commitment-to-the-principles-of-freedom-of-association-and-right-to-collective-bargaining/">Starbucks Reaffirms Its Commitment to the Principles of Freedom of Association and the Right to Collective Bargaining</a>&nbsp;

<a rel="noreferrer noopener" target="_blank" href="https://stories.starbucks.com/uploads/2023/12/FY24-Letter-to-Shareholders-Assessment.pdf">Letter from Starbucks Independent Board Chair: Freedom of Association Assessment</a>&nbsp;

What is happening with Starbucks and labor unions?  - Starbucks Canada

What is happening with Starbucks and labor unions? 

Our partners are the core of our business, and we are committed to providing every person who wears the green apron a bridge to a better future. Starbucks provides a best-in-class wage and benefits package in retail to all eligible employees. That includes an average pay of $18.50 an hour, comprehensive medical, dental, and vision […]

https://stories.starbucks.ca/en-ca/press/2023/what-is-happening-with-starbucks-and-labor-unions/

No one can solve the difficult problems the world is facing alone, but we can provide a place for people to come together, connect, find common ground and feel like they belong — we call it the third place.&nbsp;

I am very grateful for all that you accomplished this past year, my first full year at Starbucks. I thank you for all you taught me when I worked in our stores, farms, support centers and supply chain. I&nbsp;am thrilled that the executive leadership team&nbsp;and I&nbsp;ended the year by earning our black aprons and deepening our coffee knowledge. It was a proud moment for us all.

While I am grateful for so much, I am concerned about the state of the world we live in. There are conflicts in many parts. It has unleashed violence against the innocent, hate and weaponized speech, and lies — all of&nbsp;which we condemn. Cities around the world – including here in North America - have seen escalating protests. Many of our stores have experienced incidents of vandalism. We see protestors influenced by misrepresentation on social media of what we stand for. We have worked with local authorities to ensure our partners and customers are safe. Nothing is more important. Our stance is clear. We stand for humanity.

In these times and always, I am inspired by you.&nbsp;You are special. You care. You give. You give as partners to other partners. You give to customers. You give to farmers. You care about the environment. You give to the communities you serve.&nbsp;And because you are givers, you create a community of givers — a community that contributes positively around the world. A community we call Starbucks.&nbsp;

Our goal next year is to further reinvigorate our partner culture. We do a lot, but we are not perfect. It is time to restitch the fabric of the green apron for all partners. It&nbsp;is during times of conflict and pain when it is most important to come together. I am realistic that it will take time. But I know it will happen.

No one can solve the many difficult problems in the world alone, but at Starbucks we can provide people with places to come together, to connect, to find common ground, to feel they belong and to bring a little joy. All around the world, we call it the third place.

In my daily meditation, I pray for peace — immediately. The executive team and I are privileged to serve you as leaders, and I wish you all peace and love in the New Year. Let us together build the bridge to a better future. 

No one can solve the difficult problems the world is facing alone, but we can provide a place for people to come together, connect, find common ground and feel like they belong — we call it the third place. 

A message from Laks: A community we call Starbucks

https://stories.starbucks.ca/en-ca/press/2023/a-message-from-laks-a-community-we-call-starbucks/

Toronto, ON – (November 6, 2023) – In line with Starbucks unwavering commitment to elevate the partner (employee) experience and offer partners a bridge to a better future, the company is proud to introduce the latest in partner investments. These developments include continued investments in partner pay and flexible benefits, partner-centric scheduling, and the introduction of the first-ever North America Barista Championship.&nbsp;

According to the results of a recent Benefit Index analysis conducted by Aon in Canada, Starbucks continues to deliver the best, industry-leading benefits for retail hourly partners. The company's dedication to actively listening to partner feedback and introducing significant investments in the partner experience has played a pivotal role in solidifying its status.&nbsp;

The <a href="https://www.starbucksbenefits.com/en/home-ca-en/" target="_blank" rel="noreferrer noopener">comprehensive benefits package</a> provided by Starbucks for hourly retail work goes well beyond the industry average. The company makes benefits and perks available to eligible partners - including anyone working an average of 20 or more hours a week – and continues to invest in a broad set of benefits that support its partners total wellbeing including Bean Stock, family expansion reimbursement, gender affirmation coverage, mental health supports, tuition reimbursement and the new Partner Choice Benefit. &nbsp;The independent study from Aon in Canada further substantiates the company’s commitment to being a leader in benefits for retail hourly work in the industry.&nbsp;

“Core to our partner promise is our belief that success is best when shared,” said Lori Digulla, senior vice president and general manager, Starbucks Canada. “It is why we prioritize actioning partner feedback and investing in their journey with competitive pay, innovative tools, and industry-leading benefits to enhance the partner experience that makes them proud to wear the green apron every day.”&nbsp;

Highlights of Starbucks most recent investments include: &nbsp;

Commitment to competitive pay and transparency: Since May 2021, investments in partner pay represent a 22% increase in incremental pay for retail hourly partners. Sustained investment in retail partner pay remains a priority as the company continues to provide competitive pay, with an average wage of nearly $18.96 per hour for retail hourly partners, and annual increases to eligible retail hourly partners. &nbsp;Additionally, as part of the company’s work to further support partners’ understanding of how experience, capabilities, and performance can shape their compensation, pay ranges will now be posted on all internal and external open roles in Canada.&nbsp;

New and Flexible Benefits: Starbucks is proud to offer meaningful benefits for retail hourly partners across the country, and the company is constantly expanding benefits and supports– directly inspired by collaboration with partners. The latest example of direct feedback in action is the launch of the <a href="https://stories.starbucks.ca/en-ca/stories/2023/the-choice-is-yours-starbucks-canada-introduces-new-partner-choice-benefit-for-greater-flexibility-and-personalization/" target="_blank" rel="noreferrer noopener">NEW Partner Choice Benefit.</a> In addition to providing industry-leading financial, mental, physical and lifestyle benefits to partners who work a minimum of only 20 hours per week, benefits eligible partners ￼in￼ Canada can now select either a Health Spending Account (HSA) or Personal Wellness Account (PWA), each which comes with an annual set amount of funds that can be put towards a variety of out-of-pocket expenses.&nbsp;&nbsp;

Introduction of First-Ever North America Barista Championship: Starbucks partners take pride in their craft and have fun while doing it. They celebrate each other and their wins. With the long-awaited, first-ever North America Barista Championship kicking off this February, Starbucks partners will have the opportunity showcase the unique role they play in bringing the Starbucks experience to life for customers each day, demonstrating their commitment to connection, craft and community. This program will be open to eligible baristas and shift supervisors in participating U.S. and Canada stores.&nbsp;

Partner-Centric Scheduling: Starbucks is dedicated to partner-centric scheduling and providing partners with hours that align with their individual needs and preferences is a top priority. This is reflected in Starbucks commitment to diligently create work schedules that carefully balance the availability of our partners with the staffing needs of individual stores. To achieve this, Starbucks collects a range of preferred, minimum, and maximum hours to build a complete picture of partner preferences and assist store managers in scheduling and managing their workforce. This improved scheduling protocol will enable partners to contribute to the personalization of their ideal schedules. Together, these efforts will help Starbucks improve the stability, flexibility, and consistency of schedules.&nbsp;

&nbsp;These investments are all part of the company’s legacy of providing top-tier benefits, surpassing competitors to offer unmatched value while evolving its offerings in response to partner feedback. The company recognizes changes to wages, benefits, and/or terms and conditions may not be unilaterally implemented for partners in union represented stores subject to a statutory freeze period. In the case of stores covered by a collective agreement, the terms and conditions of the agreement will dictate which benefits partners receive. As part of the company’s partner promise, and through ongoing partner investments, the company is devoted to bridge a better future for all partners.&nbsp;

About Starbucks Canada &nbsp;

Since 1971, Starbucks Coffee Company has been committed to ethically sourcing and roasting high-quality arabica coffee. Today, with more than 38,000 stores worldwide, the company is the premier roaster and retailer of specialty coffee in the world. Through our unwavering commitment to excellence and our guiding principles, we bring the unique Starbucks Experience to life for every customer through every cup. To share in the experience, please visit us in our stores or online at stories.starbucks.ca or starbucks.ca. &nbsp;

Partners in Colorado, working in-store. Photographed for PPK.

In line with Starbucks unwavering commitment to elevate the partner (employee) experience and offer partners a bridge to a better future, the company is proud to introduce the latest in partner investments.

Starbucks Canada raises the bar with industry-leading benefits and additional investments to further enhance the retail partner experience - Starbucks Canada

https://stories.starbucks.com/uploads/sites/9/2023/11/20230615_PA082_FallPromoPPK_FY23_201.jpg

Starbucks Canada raises the bar with industry-leading benefits and additional investments to further enhance the retail partner experience

https://stories.starbucks.ca/en-ca/press/2023/starbucks-canada-raises-the-bar-with-industry-leading-benefits-and-additional-investments-to-further-enhance-the-retail-partner-experience/

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Starbucks Canada has reached a collective bargaining agreement (CBA) with the United Steelworkers for the Beaverbrook Drive Thru Starbucks in Alberta, which is the result of respectful and constructive in-person conversations at the bargaining table.&nbsp;

While Starbucks believes that a direct relationship as partners (employees)&nbsp;is core to the culture and experiences we create in our stores, Starbucks has always been committed to bargaining in good faith. We agree that partners at each of our union-represented stores deserve to see progress towards first contracts. That’s why Starbucks is committed to progress negotiations towards a first contract where union representatives have approached contract bargaining with professionalism and have allowed both parties to discuss proposals. &nbsp;

Our focus is to create the best possible experience for our partners, customers, and communities. To that end, wherever we can quickly and broadly improve partner benefits and perks, our history demonstrates we have. As a result, a majority of our partners have chosen to maintain a direct employment relationship with Starbucks. We recognize that a subset of partners feel differently — and we respect their right to organize and bargain collectively.&nbsp;&nbsp;

For more information, please visit <a href="https://one.starbuckscanada.ca/" target="_blank" rel="noreferrer noopener">https://one.starbuckscanada.ca</a>&nbsp;&nbsp;&nbsp;

Statement: Starbucks Canada reaches a collective bargaining agreement with the United Steelworkers for Beaverbrook Starbucks location in Sherwood Park, AB  - Starbucks Canada

https://stories.starbucks.com/uploads/sites/9/2023/10/MicrosoftTeams-image-26.jpg

Statement: Starbucks Canada reaches a collective bargaining agreement with the United Steelworkers for Beaverbrook Starbucks location in Sherwood Park, AB 

Starbucks Canada has reached a collective bargaining agreement (CBA) with the United Steelworkers for the Beaverbrook Drive Thru Starbucks in Alberta, which is the result of respectful and constructive in-person conversations at the bargaining table.&nbsp; While Starbucks believes that a direct relationship as partners (employees)&nbsp;is core to the culture and experiences we create in our […]

https://stories.starbucks.ca/en-ca/press/2023/statement-starbucks-canada-reaches-a-collective-bargaining-agreement-with-the-united-steelworkers-for-beaverbrook-starbucks-location-in-sherwood-park-ab/

Updated 10/18/2023 at 1:25 p.m. PST

On October 18, Starbucks filed a complaint in the United States District Court for the Southern District of Iowa in Davenport, Iowa.

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Today, Starbucks filed a complaint in the United States District Court for the Southern District of Iowa in Davenport, Iowa.

As the violence against the innocent in the region continues, some people are mistakenly tying these remarks to us, because Workers United and its affiliates and members continue to use our name, logo and intellectual property. &nbsp;

The actions taken by the union have nothing to do with its representation of the minority of partners who voted for them to bargain on their behalf. In fact, their continued statements have led to Starbucks partners, including some they represent, being threatened and subjected to graphic messages.

Such reckless and reprehensible behavior must be addressed through the lens of our partners' safety and public clarity of Starbucks official position, which condemns the violence in the region. This position is apart from our continued commitment to good faith bargaining that we have insisted through hundreds of requests and unfair labor practice filings.

Workers United President Lynne Fox rejected our request to take steps to ensure clarity and protect our partners. So, today’s action is a necessary step in defense of our partners and our company.

This action will not impede our unequivocal commitment to bargain in good faith.

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Updated 10/17/2023 at 12:30&nbsp;p.m. PST

Partner Message from Sara Kelly: Affirming Starbucks Position and Addressing Statements from Workers United&nbsp;

I hope each of you are finding ways to take care of yourselves and your loved ones in this heavy time. In addition to the heartache we are all feeling during this moment, Iike many of you, I am also deeply troubled by the spread of misinformation and inflammatory headlines stemming from images used and statements made last week by Workers United.&nbsp;&nbsp;

Shortly after October 7, Workers United posted a statement with an image of a bulldozer tearing down a part of the Israel and Gaza border, reflecting their support for violence perpetrated by Hamas. Unfortunately, as violence against the innocent in the region continues to escalate, some people are mistakenly tying these remarks to us, because Workers United and its affiliates and members continue to use our name, logo and intellectual property. Starbucks unequivocally condemns acts of terrorism, hate and violence, and we strongly disagree with the views expressed by Workers United, including its local affiliates, union organizers and those who identify as members of “Starbucks Workers United” – none of these groups speak for Starbucks Coffee Company and do not represent our company’s views, positions, or beliefs. Their words and actions belong to them, and them alone.&nbsp;

The ongoing confusion from this misinformation has sadly led directly to incidents where angry, hurt customers are confronting partners in our stores and sending graphic and violent messages to partners in our Customer Contact Center (CCC). Our retail leaders and support teams are prioritizing partner care and safety, working to ensure every store and the CCC feels supported in de-escalating these situations.&nbsp;

It is in the best interest and safety of our partners and customers for Workers United to disengage from the dialogue and from misrepresenting Starbucks. Workers United's actions risk putting partners from all stores, including both non-union and unionized stores, in harm’s way. On Friday, we contacted Workers United demanding they 1) immediately stop using our company name, logo and intellectual property, and 2) issue an immediate correction. This morning, unfortunately, they rejected that request. As a result, Starbucks will file litigation against the union in federal court, and we intend to pursue all legal options in defense of our partners and our company.&nbsp;

We will be in touch as we have more updates. Thank you for continuing to support one another, and for the work you do each day to create environments where everyone is welcome and feels a sense of belonging. Our actions have always been — and will always be — driven through the lens of humanity with our partners at the core.&nbsp;

Your partner,&nbsp; Sara&nbsp;&nbsp;

Originally published on&nbsp;<a href="https://one.starbucks.com/get-the-facts/workers-united-does-not-speak-for-starbucks/">one.starbucks.com</a>&nbsp;on October 11, 2023

Starbucks wants to again express our deepest sympathy for those who have been killed, wounded, displaced and impacted following the heinous and unacceptable acts of terror, escalating violence and hate against the innocent in Israel and Gaza this week. Furthermore, we are deeply troubled by the spread of misinformation,&nbsp;<a href="https://nypost.com/2023/10/12/starbucks-workers-union-voices-solidarity-with-palestine/">inaccurate headlines</a>&nbsp;and third-party social media posts stemming from statements made by Workers United.

To be clear: We unequivocally condemn these acts of terrorism, hate and violence, and disagree with the statements and views expressed by Workers United and its members. Workers United’s words and actions belong to them, and them alone.

Workers United, its local affiliates, union organizers and those who identify as members of “Starbucks Workers United” do not speak for Starbucks Coffee Company and do not represent the company’s views, positions or beliefs.&nbsp;

There is no legal entity known as “Starbucks Workers United.” Rather, it is a subset of partners that are represented by Workers United, an affiliate of the Service Employees International Union (SEIU) with more than two million members working across a range of industries in the U.S. and Canada.&nbsp;

Starbucks partners throughout the globe are rooted&nbsp;in&nbsp;our&nbsp;mission to nurture the&nbsp;limitless possibilities of human connection.&nbsp;We have been on a journey to create environments where everyone is welcome and feels a sense of belonging. Our actions have always been —&nbsp;and will always be&nbsp;— driven through the lens of humanity.&nbsp;

We encourage you to reach out directly to Workers United International President Lynne Fox and SEIU International President Mary Kay Henry to share your concerns.

As Laxman Narasimhan, Starbucks ceo, shared with partners earlier this week:

“In times like these, it is essential that we remember what makes us Starbucks partners, and that we lean on our shared value of belonging.&nbsp;Let us remember that our strength lies in our ability to support one another with empathy and understanding, irrespective of our backgrounds and experiences. Together, we can continue to cultivate a safe and welcoming workplace where everyone feels heard, valued and included.” — Laxman Narasimhan, ceo

Unequivocal condemnation for acts of terror shared directly with partners and customers:

“As a leadership team, we want to again express our deepest sympathy for those who have been killed, wounded, displaced and impacted following the heinous acts of terror, escalating violence and hate against the innocent in Israel and Gaza this week. Starbucks unequivocally condemns acts of hate, terrorism and violence.” — Sara Kelly, evp and chief partner officer

Workers United, its local affiliates, union organizers and those who identify as members of “Starbucks Workers United” do not speak for Starbucks Coffee Company and do not represent the company’s views, positions or beliefs. 

Starbucks condemns acts of terror and escalating violence, strongly disagrees with statements made by Workers United

https://stories.starbucks.ca/en-ca/press/2023/starbucks-condemns-acts-of-terror-strongly-disagrees-with-statements-made-by-workers-united/

Today, Sara Kelly, Starbucks evp and chief partner officer, shared the following note with all global Starbucks partners.&nbsp;&nbsp;

 As a leadership team, we want to again express our deepest sympathy for those who have been killed, wounded, displaced and impacted following the heinous acts of terror, escalating violence and hate against the innocent in Israel and Gaza this week.&nbsp;Starbucks unequivocally condemns acts of hate, terrorism and violence. 

As Laxman Narasimhan, Starbucks ceo, shared with partners earlier this week: &nbsp;

“In times like these, it is essential that we remember what makes us Starbucks partners, and that we lean on our shared value of belonging. Let us remember that our strength lies in our ability to support one another with empathy and understanding, irrespective of our backgrounds and experiences. Together, we can continue to cultivate a safe and welcoming workplace where everyone feels heard, valued, and included.”&nbsp;

We know partners may need additional support or have questions. Here are a few things to know: &nbsp;

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 Please keep one another in your thoughts. &nbsp;

Your partner,&nbsp;&nbsp; Sara&nbsp;

Today, Sara Kelly, Starbucks evp and chief partner officer, shared the following note with all global Starbucks partners.

Message from Sara: Supporting partners during the ongoing Israel-Gaza attacks 

https://stories.starbucks.ca/en-ca/press/2023/message-from-sara-supporting-partners-during-the-ongoing-israel-gaza-attacks/

Starbucks Canada has reached a collective bargaining agreement (CBA) with the United Steelworkers for the Millrise Centre Drive-Thru Starbucks in Alberta, which is the result of respectful and constructive conversations at the bargaining table.

While Starbucks believes that a direct relationship as partners is core to the culture and experiences we create in our stores, Starbucks has always been committed to bargaining in good faith. We agree that partners (employees) at each of our union-represented stores deserve to see progress towards first contracts tailored to their unique and personal needs. That’s why Starbucks is committed to progress negotiations towards a first contract where union representatives have approached contract bargaining with professionalism and have allowed both parties to discuss proposals.&nbsp;

Our focus is to create the best possible experience for our partners, customers, and communities. To&nbsp;that&nbsp;end, wherever&nbsp;we&nbsp;can quickly and broadly improve partner benefits and perks,&nbsp;our&nbsp;history demonstrates&nbsp;we&nbsp;have. As a result, a majority of&nbsp;our&nbsp;partners have chosen to maintain a&nbsp;direct&nbsp;employment&nbsp;relationship&nbsp;with Starbucks.&nbsp;We&nbsp;recognize&nbsp;that&nbsp;a subset of partners feel differently — and&nbsp;we&nbsp;respect their right to organize and bargain collectively.

For more information please visit <a href="https://one.starbuckscanada.ca">https://one.starbuckscanada.ca</a>&nbsp;

-30-<a href="https://stories.starbucks.com/uploads/sites/9/2022/01/Partner-Care-Infographic.png"></a>

Statement: Starbucks Canada reaches a collective bargaining agreement with the United Steelworkers for Millrise Centre Starbucks location in Calgary, AB - Starbucks Canada

Statement: Starbucks Canada reaches a collective bargaining agreement with the United Steelworkers for Millrise Centre Starbucks location in Calgary, AB

Starbucks Canada has reached a collective bargaining agreement (CBA) with the United Steelworkers for the Millrise Centre Drive-Thru Starbucks in Alberta, which is the result of respectful and constructive conversations at the bargaining table. While Starbucks believes that a direct relationship as partners is core to the culture and experiences we create in our stores, […]

https://stories.starbucks.ca/en-ca/press/2023/statement-starbucks-canada-reaches-a-collective-bargaining-agreement-with-the-united-steelworkers-for-millrise-centre-starbucks-location-in-calgary-ab/

The lab to offer hands-on and virtual learning for Starbucks partners, students, researchers and industry leaders to innovate and scale solutions for some of the world’s most challenging social and environmental issues &nbsp;

Starbucks and Arizona State University partner to create programming this fall; the lab is expected to physically open within the next three years&nbsp;&nbsp;

Seattle, WA — Starbucks announced plans today to develop a new sustainability learning and innovation lab at Hacienda Alsacia – the company’s global agronomy headquarters for research and development, located in Costa Rica. The lab will serve as a hub for hands-on and virtual learning opportunities for Starbucks partners (employees), students, researchers and industry leaders to innovate and scale sustainable solutions for some of the world’s most challenging environmental and social issues, including climate adaption and agricultural economics.&nbsp;&nbsp;

Starting this fall, the lab will offer the first wave of educational programming to select Arizona State University (ASU) students and Starbucks partners. The first wave will leverage ASU’s leading educational technology and world-class faculty to enrich the student experience, including study abroad opportunities tied to existing ASU degree programs, such as Sustainability, Sustainable Food Systems, Global Agribusiness, Environmental and Resource Management, among others. Starbucks lab is expected to physically open within the next three years.&nbsp;

<a href="https://stories.starbucks.ca/stories/2023/ten-years-of-impact-at-hacienda-alsacia/">For more than a decade</a>, Hacienda Alsacia, the company’s first and only company-owned and operated coffee farm, has focused on the sustainability of coffee.&nbsp; The farm is dedicated exclusively to research and development, where the Starbucks team is creating new coffee varieties, testing disease-resistant coffee trees and developing and sharing agricultural practices to produce a higher yield and ensure the future of coffee. While the research and development at Hacienda Alsacia will continue, the lab will expand the capabilities and collaboration needed to cultivate positive social and environmental change beyond coffee.&nbsp;&nbsp;

“This is an opportunity for us to advance Starbucks environmental promise to give more than we take and our farmer promise to ensure the future of coffee for all,” said Laxman Narasimhan, Starbucks chief executive officer. “We know we cannot do this important work alone, and the possibilities in front of us to scale solutions, partner with thought leaders and serve as a global hub for innovation are limitless."&nbsp;

Starbucks <a href="https://stories.starbucks.ca/mission/" target="_blank" rel="noreferrer noopener">mission</a> extends well beyond its customers, partners and cafes. As a company that buys 3% of the world’s highest quality and ethically sourced arabica coffee from more than 400,000 farmers in more than 30 countries, Starbucks understands its future is inextricably tied to social and environmental challenges. The company has a long-standing commitment to work alongside communities to become a resource positive company, including cutting its carbon, water and waste footprints in half by 2030. In partnership with others, Starbucks is committed to identifying new ways to give more than it takes with the belief that the company can build a great business that scales for good and has a positive impact on the future.&nbsp;&nbsp;&nbsp;

Starbucks and ASU have a long-standing partnership of working together to build educational and innovative programming. Most recently, Starbucks and ASU reached a milestone of graduating more 10,000 partners through the <a href="https://stories.starbucks.com/stories/2023/bridge-to-the-future-more-than-10000-have-graduated-through-starbucks-college-achievement-plan/" target="_blank" rel="noreferrer noopener">Starbucks College Achievement Program.</a>&nbsp;&nbsp;&nbsp;&nbsp;

“This is an exciting new chapter in our nearly decade-long partnership with Starbucks,’’ said Arizona State University President Michael Crow. “The new sustainability learning and innovation lab will expand on our collaboration together, working closely to tackle critical challenges with a collective commitment to seek new and sustainable approaches that impact global communities.”&nbsp;

About Starbucks&nbsp;&nbsp;&nbsp;

Since 1971, Starbucks Coffee Company has been committed to ethically sourcing and roasting high-quality arabica coffee. Today, with over 35,000 stores worldwide, the company is the premier roaster and retailer of specialty coffee in the world. Through our unwavering commitment to excellence and our guiding principles, we bring the unique Starbucks Experience to life for every customer through every cup. To share in the experience, please visit us in our stores or online at <a href="https://stories.starbucks.com/" target="_blank" rel="noreferrer noopener">stories.starbucks.com</a> or <a href="http://starbucks.com/" target="_blank" rel="noreferrer noopener">starbucks.com</a>.&nbsp;&nbsp;&nbsp;

About Arizona State University&nbsp;&nbsp;

Arizona State University has developed a new model for the American Research University, creating an institution that is committed to access, excellence and impact. ASU measures itself by those it includes, not by those it excludes. As the prototype for a New American University, ASU pursues research that contributes to the public good, and ASU assumes major responsibility for the economic, social and cultural vitality of the communities that surround it.&nbsp;

The lab to offer hands-on and virtual learning for Starbucks partners, students, researchers and industry leaders to innovate and scale solutions for some of the world’s most challenging social and environmental issues.

Starbucks to open sustainability learning and innovation lab in Costa Rica - Starbucks Canada

https://stories.starbucks.com/uploads/sites/9/2023/06/20230616-Hacienda-PressRelease-Feature.jpg

Starbucks to open sustainability learning and innovation lab in Costa Rica

https://stories.starbucks.ca/en-ca/press/2023/starbucks-to-open-sustainability-learning-and-innovation-lab-in-costa-rica/

Announcements & Views

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Is Starbucks funding any military operations?

Does Starbucks have a presence in the Middle East?

What has Starbucks said about the conflict in Israel and Gaza?

What is happening with Starbucks and labor unions?

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Statement: Starbucks Canada reaches a collective bargaining agreement with the United Steelworkers for Millrise Centre Starbucks location in Calgary, AB

Starbucks to open sustainability learning and innovation lab in Costa Rica

Message from Sara: Supporting partners during the ongoing Israel-Gaza attacks 